In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
VirtualPBX vs OneSuite
Compare VirtualPBX vs OneSuite. Find out whether VirtualPBX or OneSuite is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of VirtualPBX and OneSuite and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 3 Reviews
Overview:
A San Jose, California-based VoIP service provider, VirtualPBX is recognized as a pioneer in the virtual PBX market. They have been providing flexible, reliable and fully-featured virtual phone services for nearly 20 years. Their solutions are...
OneSuite provides a unique selection of VoIP products both for you residential and business VoIP needs. Their payment and usage plans, while very different from those of their competitors, may prove to be the best and most intuitive plans for you...
Provider Info
- Website: virtualpbx.com
- Headquarters Country: United States
- Founder Year: 1997
- Website:
- Headquarters Country:
- Founder Year: 1999
Plans Available*
- Flex Plan - $18.00
- VirtualPBX Dash Pro - $26.99
- VirtualPBX Dash Unlimited - $34.99
- N/A
Users Average Rating
Recent User Reviews
We signed up with VirtualPBX about 4 months ago. We originally were on a smaller plan since we only had 4 employees but as we have scaled up to 12, VirtualPBX has been able to seamlessly scale with us. Price point is unbeatable, service is reliable. Would highly recommend.
We were using Comcast's VOIP service for years, but were getting to a point where we couldn't add more lines to that service. I therefore started researching hosted PBX solutions and decided to sign up for three different ones and try them all out for a month before deciding. The three providers I tried were RingCentral, Ringio and Virtual PBX. In the end I went with Virtual PBX because they were the only ones that provided the ability to record all calls - which we need for training purposes. I ordered a couple of phones and was happy to see how easy it was to set them up. At first I had some issues with delays and dropped calls, but with the help from their customer support I discovered multiple issues with our network setup. Once these were fixed the quality of the calls improved and we had no more dropped calls. I only have good things to say about the technical support have received. It is important for anybody who is looking to use VOIP to understand that no matter which provider you choose the call quality will depend on the connection from the phone and all the way to the PBX. That means your internal network, your ISP’s network, and the VOIP providers network. My guess is that 95% of people’s VOIP issues are because of issues on the local network or with the ISP. Don’t underestimate the scope of switching your company’s phones to VOIP, do a pilot run to work out the bugs before you go big. Today we have over 25 phones running on Virtual PBX and are very happy with the stability, call quality, and cost savings over Comcast. @Karmaza B: What is a CLOUN? Sorry, but I really can't take your review serious.
I have been with OneSuite for over 18 yrs I have brought my modem with me for multiple overseas visits. I was able to make and receive calls with clarity and reliability. I used their smartphone app since 2015 when I got my first smartphone, until recent the implementation of 5G service when I had to get a new phone. For years I would buy a data SIM card when overseas and use the voip app through the data stream (this was before Wifi calling folks). it has worked beautifully. Thanks to Android software changes the app has not worked with any of my android 10 or 11 phones. (still works with my 2015 android). Incoming calls have always been free, out bound calls depends on the country your calling but has always been very low priced. This is still a small company, I think I have always spoken with the same customer service agent over the years. He has been great to work with, but they are overwhelmed much of the time because of the small staff. They are in process to upgrade their app but they did offer an alternative app to use in the meantime. If you are looking for an inexpensive way to have a voip line this is the one for you. Be sure to at least receive a few calls (I use an old fashioned message machine) within the use limit or they will shut off the account. I was able to get mine re-instated the couple of times I neglected the line.
We used OneSuite for years with no problems. Then we did not use it for a while because the person we used to call in another country died. We now have a new contact there, however OneSuite will not work and we cannot log in, getting the message that the account has expired. The documentation does not disclose that they will keep your money if you don't use the service for 6 months.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
