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ShoreTel vs VoIP Innovations

Compare ShoreTel vs VoIP Innovations. Find out whether ShoreTel or VoIP Innovations is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and VoIP Innovations and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 10 Reviews
  • 7 Reviews
4.3
4.1

Overview:

ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...

VoIP Innovations is an industry-leading wholesale VoIP provider that offers DID, origination, termination, and E911 services. The company distributes these quality services to carriers, calling card companies, call centers, and resellers around...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.

BarbaraG July 1st, 2015

Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.

BarbaraG June 15th, 2015

Hi there, being trying to conduct business with VI for over 12 months with ZERO success. No tech assistance what so ever and only a dear John letter eventually that makes no sense Enter any discussions with Extreme caution. We lost money, clients and time with only frustration to show for it

naylor April 6th, 2020

I have been with VI for 10+ years and in that time they have provided me with excellent service at reasonable rates. Without a doubt the single thing which separates them from the rest is the people. Their staff is amazing, they do not outsource their technical support which is a big plus. They are friendly and always super knowledgeable. If there is a feature you want that does not exist you can recommend it and they actually give those requests serious consideration. I have seen several requests implemented over my years of service with them.

dmerel March 23rd, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

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1
Lingo

I signed up for my elderly mom, who cannot use a cell phone. We had been happy with the service, and the price was better than AT&T, plus...

August 11th, 2020 - Charmaine
5
1-VoIP

Sick and tired of Century Link I switched internet service providers a year ago then started thinking about VOIP so I could totally free myself from...

August 5th, 2020 - cochrun

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