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Jan 01, 2026
ShoreTel vs Intermedia
Compare ShoreTel vs Intermedia. Find out whether ShoreTel or Intermedia is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and Intermedia and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 1 Reviews
Overview:
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
Branded as the "The Business Cloud" and helping businesses focus more on doing business and less on managing IT communications, Intermedia is a cloud voice and unified communications provider designed for enterprises. They make it easy to...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
- Website: intermedia.net
- Headquarters Country: USA
- Founder Year: 1995
Plans Available*
- N/A
- Intermedia Cloud PBX - $30.99
- Intermedia Unite - $30.99
- Intermedia Unite Pro - $40.99
Users Average Rating
Recent User Reviews
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
We started using Intermedia at the beginning of this year, and thus far it has performed like a business phone system should. We've had no issues with downtime or lack of features. Phone systems should just work, and this one does.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
