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ShoreTel vs Conexiant
Compare ShoreTel vs Conexiant. Find out whether ShoreTel or Conexiant is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and Conexiant and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 2 Reviews
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
Conexiant is a telecom company that provides services for VoIP wholesalers and small businesses that are interested in using wholesale VoIP products.
Wholesale VoIP Service with Conexiant
Conexiant telecom offers a comprehensive...
- Headquater Country:
- Founder Year: 1996
- Headquater Country:
- Founder Year: 1992
Users Average Rating
Recent User Reviews
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
As with many other VoIP providers, support is very poor. The issues "can't be replicated".... Eventually one just gives up. We used them for some origination services because of their easy to use GUI but reliability of the service is very questionable. We experienced a number of outages and the company's management did not do anything to rectify the situation other than admitting "an error on their part". CDR was not working fo rthe better pasrt of a year. We ordered several DIDs that turned out not to be availible (previously assigned). This is certainly not a company that can handle the needs of a wholesale client.
Best Features to name a few: Easy to use portal - lot of providers portals are clunky Geo-Redundant Pops/Proxies: Denver, L.A., Frankfurt, and Hong Kong - was told more coming soon Excellent Customer Support - always freindly and helpful, and can be reached 24/7 - I can finally relax Flexible pricing for Wholesalers - they were able to get me first class rates for my customers that want cheap rates, and have premium routes for my demanding customers that want quality The only carrier to offer a real billing Solution - DTH billing Dialer Friendly carrier - high or low ASR, they will take the traffic International Carrier - premium and non-cli FreeSwitch Friendly - their support knows FreeSwitch!! Hosted Servers and PBXs - they will do custom solutions for High Availability, remote backup, remote voice recording, etc.... Secured VMs - the VMs I bought were FreePBX Asterisk based, and were properly patched and up to date with iptables Multi-Alert 911 solution - this feature is cool, it will notify you by SMS if a customer dial 911 - no more crazy bills IP Authentication - no user based authentication yet, but was told it is being added within a few weeks Keep up the great work guys