Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
SageVone vs Ooma Telo
Compare SageVone vs Ooma Telo. Find out whether SageVone or Ooma Telo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and Ooma Telo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 8 Reviews
An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to...
- Headquater Country:
- Founder Year: 2006
- Website: ooma.com
- Headquater Country: United States
- Founder Year: 2005
- Ooma Home Phone Basic Service - $0.00
- Ooma Home Phone Premier Service - $0.00
- Ooma International World Plan - $17.99
- Small Business Full-Featured Phone System - $19.95
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
If you are looking for a business IP Phone Service certainly stay away from Ooma. If I could give it negative star rating I would. They mislead you by telling you that there is a full money back guarantee but that is not the truth. They would not let us see the platform or walk through it with us until we signed up and provided a credit card; which is fine. They told me that they needed to charge an Activation fee but if I wasnt happy with the service it would be refundable. After we provided our cc then we had access to the site and soon ralized it was not for our liking; it was very basic, plain, and lacked numerous features that almost all competitors have. Literally within 2-hours of signing up, we sent an email and left a message that we wanted to cancel the service. A few days later I noticed the activation company was on by credit card. I called Ooma and requested the refund but the rep told me the activation fee is non refundable. I asked to speak with a supervisor. The supervisor told me she would not refund the activation fee. I told her that it was not a wise business decision because I would share my experience on social media and her reply was go ahead. This company must be very hard-up to swindle people out of "activation fees". We never even made or received any calls and cancelled within 2-hours. I strongly suggest looking at the competitors because you will get much more bang for your buck and the services are much better.
After the initial free Premiere service is over (30 days) we started receiving an avalanche of robo calls. We can no longer use our home phone we get so many robo, sales, and scam calls. Ooma wants $120 per year to stop the calls. We are held hostage by Ooma. Stay way from Ooma. Stay far far away.