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SageVone vs CommPeak
Compare SageVone vs CommPeak. Find out whether SageVone or CommPeak is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and CommPeak and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 2 Reviews
CommPeak offers affordable, wholesale VoIP services for all types of businesses.
CommPeak is a leading global provider of communication services. We are here to help your business grow, providing you with the best telecommunication...
- Headquater Country:
- Founder Year: 2006
- Website: www.commpeak.com
- Headquater Country: Hong Kong
- Founder Year: 2012
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
Signed up with commpeak, got all the way through setup, and wanted to clarify the technical route. Then the agent told me that there was a minimum average call duration for the service (despite them offering per-second billing) and that if I didn't meet the average then my service would be cut off. CUT OFF. She tried to debate with me what that meant, but I run a callcenter, I don't have time to mess around with maybes. Suggest staying away from these dishonest people. CommPeak Response to asf342teff235 Apr 02, 2019 We are sorry you feel your experience with CommPeak has been a negative one. Unfortunately, we can’t always accept a large number of calls with too low ACD. Carriers consider this as low-quality traffic and may end up blocking channels. If you’d like to discuss further, please provide our support team with more details at email@example.com. Thanks, CommPeak Team
We've been with Commpeak for a couple of weeks. Everything worked fine, but suddenly no traffic possible. Commercial issues, pricint went suddenly up and then they just stop your traffice. That is unacceptable. They raised our pricing from 0.009 to 0.3 in one day. We stopped routing through them because this is strange behaviour. So be carefull, they want you to be customer, let you pay your prepaid amount, but then it stops. So, don't upload to much money if you want to use them, use only small amounts. Be aware of sudden price changes and not being able to make any call because of commercial issues. Get a backup connection somewhere else. CommPeak Response to udotja Jul 10, 2017 Thank you for taking the time to write us a review. We always welcome any feedback as it helps us improve our services. We are sorry about the inconvenience caused by our pricing updates. We apply standard terms indicated in the contract to all our customers. In case of any pricing changes, we notify our customers via email. Please contact our support team at firstname.lastname@example.org if you would like to have a further discussion. Thanks, CommPeak Team