Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
SageVone vs 3CLogic
Compare SageVone vs 3CLogic. Find out whether SageVone or 3CLogic is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and 3CLogic and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 1 Reviews
If you need to set up a call center, try 3CLogic. 3CLogic offers a variety of call center services to businesses that need to set up and run a contact center or call center. 3CLogic Services ACD IVR Predictive Dialer CRM integration White label...
- Headquater Country:
- Founder Year: 2006
- Website: 3clogic.com
- Headquater Country:
- Founder Year: 2011
- 3CLogic Cloud Contact Center Solution - N/A
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
They have an excellent training and support team. It was very easy to learn how to use the system and to train employees on it. They have tons of features which can accomodate all different types of campaigns.