In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
Jun 12, 2024
hostmonster.com vs Star2Star Communications
Compare hostmonster.com vs Star2Star Communications. Find out whether hostmonster.com or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of hostmonster.com and Star2Star Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 7 Reviews
Overview:
Hostmonster.com provides excellent business web hosting services -- cheap and affordable, too. With a 1-click install for over 50 scripts and US-based tech support, hostmonster is perfect for webmasters of broad experience levels. With no long-...
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
Provider Info
- Website: star2star.com
- Headquarters Country: United States
- Founder Year: 2006
Plans Available*
- N/A
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
Users Average Rating
Recent User Reviews
Initially I was unsure... HostMonster's website promises so much and at such a good price, it made me wonder... However, I didn't wonder for long. These guys delivered in a big way. Their customer support is unparalleled. The longest I have ever had to wait for a response was 5 minutes. If for some reason your request is complicated or challenging, they will tell you and have been right on about the amount of time it would take. Account Setup was EASY! I was on live chat for about three minutes and immediately after, I was able to set up the account in FIVE minutes. I now have four websites hosted with HostMonster. Two of which they migrated from a previous host for FREE, and the other two they installed Wordpress and Pligg (+3 premium modules) for FREE. As you can tell, I am a firm believer of HostMonster and really have nothing negative to say about this web hosting company.
It has been and is still a smooth ride right from the beginning with HostMonster. All the technical support is transparent and their "Help" categories are well written and right to the point. Actually, I cannot rate their customer relations since I have never had to deal with them; everything has worked fine. I have never received a complaint or experienced any problems about speed or access to my site. The price is competitive and I feel I am getting a lot more than what I have paid for. I am extremely pleased with all aspects of HostMonster!
I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.
I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
