In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...
Grasshopper vs Twilio
Compare Grasshopper vs Twilio. Find out whether Grasshopper or Twilio is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Grasshopper and Twilio and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 1 Reviews
Overview:
Grasshopper offers a virtual PBX phone system for entrepreneurs looking for an alternative to a traditional phone line. Grasshopper offers the advanced features and capabilities of an expensive business phone line for an entrepreneurs’ budget. It...
Twilio Flex is the first fully programmable cloud contact center platform that gives businesses total and complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform...
Provider Info
- Website: https://grasshopper.com/
- Headquarters Country:
- Founder Year: 2003
- Website: twilio.com
- Headquarters Country: United States
- Founder Year: 2008
Plans Available*
- Solo - $26.00
- Twilio Flex - N/A
Users Average Rating
Recent User Reviews
Do not use this company - the company does not disclose all fees, auto renews with no email or reminder, will not refund money for yearly subscription after 30 days. Deceptive and does not show renewal date in your account anywhere. When I asked for the renewal communication they claim they sent, it has not been provided it. When I asked why the renewal terms and date are not posted in my account dashboard, subject was changed. When I asked for a refund, they said they can not refund the $437 they charged me for the year (not the $320 advertised on the solo package with no mention of fees, taxes, and other charges totaling an additional $117). So far they have not made this right. I will be reporting to my state attorney general, BBB, and everywhere I can.
Grasshopper has been a godsend for our small business. We are just 4 people, and it's an amazing phone system for our needs. Price point can't be beat, and the features and reliability is great.
The Twilio platform has been a godsend for our company's needs. So far, it's been the most scaleable and powerful contact center and business phone platform we've used.