Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
Grasshopper vs Alliance Phones
Compare Grasshopper vs Alliance Phones. Find out whether Grasshopper or Alliance Phones is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Grasshopper and Alliance Phones and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 13 Reviews
Grasshopper offers a virtual PBX phone system for entrepreneurs looking for an alternative to a traditional phone line. Grasshopper offers the advanced features and capabilities of an expensive business phone line for an entrepreneurs’ budget. It...
Headquartered in South San Francisco, Alliance Phones specializes in cloud-based VoIP services for small and mid-sized businesses. Although relatively new to the industry (founded in 2012), Alliance Phones takes a straightforward approach to...
- Solo - $26.00
- Alliance Phones Easy Plus - $29.97
- Alliance Phones Effortless Plus - $19.97
- Alliance Phones Simplicity Plus - $24.97
- Metered Plan - $9.97
- Unlimited Tier - $19.97
Users Average Rating
Recent User Reviews
Do not use this company - the company does not disclose all fees, auto renews with no email or reminder, will not refund money for yearly subscription after 30 days. Deceptive and does not show renewal date in your account anywhere. When I asked for the renewal communication they claim they sent, it has not been provided it. When I asked why the renewal terms and date are not posted in my account dashboard, subject was changed. When I asked for a refund, they said they can not refund the $437 they charged me for the year (not the $320 advertised on the solo package with no mention of fees, taxes, and other charges totaling an additional $117). So far they have not made this right. I will be reporting to my state attorney general, BBB, and everywhere I can.
Grasshopper has been a godsend for our small business. We are just 4 people, and it's an amazing phone system for our needs. Price point can't be beat, and the features and reliability is great.
We moved from a traditional (non-voip) provider to 8x8 many years ago. I became accustomed to lousy support. After all, it seems to be the way of the world in these times. One day I just couldn't take it anymore. Our phones weren't working correctly, I couldn't get support on the phone and I started looking for a new provider. I was scared stiff. I had online sales customer service and 8 retail locations and no idea what rang where. Alliance held my hand through the transfer, put up with my state of panic and got everything working perfectly in short order. Fast forward years later and Alliance is my VOIP provider for 4 businesses. They provide service and phone numbers in Texas, New York (they even got me a 212 number) and Costa Rica. Yes, they got me local phone numbers in Jaco Costa Rica for RentRica. I recently ported my cell phone number to Alliance. They walked me through setting up a SIP app on my phone, helped me get SMS working and followed up to make sure everything was as it should be. I can only compare the phone service to 8x8 and it is night and day. But I can compare the support to every company I am forced to deal with every day. Alliance has better phone support than 99% of the companies I do business with and that is a very long list. To me, support after the sale is as important as the service provided.
We had previously tried VOIP with a large carrier. We consistently experienced dropped calls and it impacted our business. We decided to try Alliance. We could not have been more impressed. Their platform is amazing and has allowed all our offices in different locations to connect and feel like one office. The call quality is outstanding. Most importantly, Alliance’s customer service is exceptional. We are able to reach the Alliance team immediately and deal with the same great staff. With Alliance, there is no unending wait times and speaking to random individuals at a call centre. Their staff are informed and always have creative and resourceful suggestions to our requests and questions. We could not be more pleased to have transferred to Alliance and highly recommend them to anyone looking for a VOIP service provider. Thank you Alliance!