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Dialpad vs Intermedia
Compare Dialpad vs Intermedia. Find out whether Dialpad or Intermedia is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Dialpad and Intermedia and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 1 Reviews
Dialpad was formerly known as Switch.co. The service was designed and put together with the objective of providing unified voice and text communications to business enterprise users using a broad variety of devices. It has made...
Branded as the "The Business Cloud" and helping businesses focus more on doing business and less on managing IT communications, Intermedia is a cloud voice and unified communications provider designed for enterprises. They make it easy to...
- Intermedia Cloud PBX - $30.99
- Intermedia Unite - $30.99
- Intermedia Unite Pro - $40.99
Users Average Rating
Recent User Reviews
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.
We started using Intermedia at the beginning of this year, and thus far it has performed like a business phone system should. We've had no issues with downtime or lack of features. Phone systems should just work, and this one does.