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Dialpad vs Flowroute
Compare Dialpad vs Flowroute. Find out whether Dialpad or Flowroute is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Dialpad and Flowroute and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 1 Reviews
Dialpad was formerly known as Switch.co. The service was designed and put together with the objective of providing unified voice and text communications to business enterprise users using a broad variety of devices. It has made...
Flowroute strives to deliver a reliable, scalable network to companies deploying communications in the cloud. Through their cloud-based products and solutions, Flowroute is helping businesses address everyday telecom challenges.
- Unlimited Calling & Messaging - $0.00
Users Average Rating
Recent User Reviews
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.
We have used Flowroute for several years. All along we have been highly impressed with their call quality, customer support, and price. They have scaled with us as our business has grown. We recently discovered their APIs which has been a godsend for us – because we can now manage our phone numbers in an automated fashion. Another important factor for us was to have SMS. Flowroute’s Messaging API solved that gap for us – although you do need to have some developer skills to implement.