close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

Cox Communications vs magicJack for BUSINESS

Compare Cox Communications vs magicJack for BUSINESS. Find out whether Cox Communications or magicJack for BUSINESS is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Cox Communications and magicJack for BUSINESS and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 3 Reviews
1.2
3.7

Overview:

Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.

Cox operates in the following states:

  • ...

magicJack for Business brings affordable and reliable VoIP phone solutions to startups and small businesses. Their solutions come with all the features growing businesses need to get the job done but at a fraction of the cost when compared to...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996

Plans Available*

  • N/A
  • Home & Office - $14.99
  • Premium - $24.99

Users Average Rating

Recent User Reviews

I moved to Cox Cable because of the decent price they were offering which works for what I needed, but instead they sold me something I absolutely did not need. When I called back after a month(Just trying to be nice so I tried it out)to cancel the services I did not need, once again a customer rep( Shannon from Las Vegas)was doing everything she can to discourage me from removing some of my services. Why can't they understand that some people just don't need/want the services they are trying to shove down your throat. Who needs a home phone this days? And cable, one day will be obsolete!!! Cox cable is now turning out to be a bad decision I made. I guess cancelation is my best option

[email protected] September 13th, 2017

I was dumb enough to fall for the bundle from Cox for TV, Internet, and Phone. I did explain at the time that I only needed basic phone service with NO long distance, no added features, and a minimum charge for the phone service. The first month bill came in with charges for both long distance and collect calls. I live alone and know I did not place the calls or accept any collect calls. Checking the bill ALL of the long distance calls were operater assisted calls. I called Cox and was told by the CSR that they would check to find out why the blocks weren't working, then transferred to billing where the calls were credited back to my account. Second month: More charges for both long distance and collect calls! Same proceedure, called customer service and was told that she would escalate the issue to tech support to find out why the blocks were not working then another transfer to billing (with the long hold time, of course) where I was issued a credit. Third month: $300 dollars in long distance and collect calls! Again, called Customer Service where they will send the issue to tech support to find out why the blocks weren't working, and another transfer to billing where I was told that they can't block those calls AND that they don't issue credit for them! I called their corporate office in Atlanta and spoke to the problem resolution people who told me: They CAN block those calls and will find out why the block isn't working. They DID issue a credit for the calls. THEN they explained that if you have an answering machine and it picks up you WILL be charged for a collect call, even though you didn't actually answer the phone! They never did explain the operated assisted long distance calls though, or why their system isn't blocking them!

Chris85713 November 20th, 2013

I have been a MagicJack user for my home phone for many years. I changed from the big phone company ($70+/month) to MagicJack for Business a few months ago. The porting process took a bit longer than expected, however the service is excellent. I have had ZERO issues, the call quality is great as I cannot tell any difference. They even sent me a nice desk phone to use which adds so much more than my previous land line phone. I purchased from another source a headset to use with the phone, works great. I like the music on hold with a message telling my client I'll be with them shortly, makes my small business seem much larger to clients when I have to place them on hold. I have yet to try the app so I cannot comment on that as of this time. If you have high speed internet then this should work great for you. Highly recommend.

Jackodom November 28th, 2017

I have so many issues with the incompetent customer services team for business. We are a small business and experiences a drop line, poor quality of voice and lack of customer services. The majority of their customer service people don't have adequate training and don't know how to address and resolve the issues properly. We had called numerous times to address above matters but it didn't get fixed on timely matter and the manager of customer service, Veil, disconnected our service without any proper notifications at all and I asked her if do you have any protocol and procedures in black and white that you could cancellation right away without any proper notification about it. She could not find one. My suggestion to all of small business owners, don't even bother to have this as your telephone service. I know they are cheap but if you compare with the quality of customer service and products that the company offers you will give headaches and problems in future. I do believe you don't need to spend /waste your time with the unreliable service. Plus on top of it, they dont refund my account. TERRIBLE SERVICE AND HORRIFIC CUSTOMER SERVICE!

asetiaputra May 8th, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

ringcentral logo
1
RingCentral

We bought service from Ring Central and thought it would save money by merging the phones and webinar. It did connect both but the lines turned into...

November 10th, 2018 - Andy Pazz
magicJack logo
1
magicJack

they send an email "It’s never too early to renew your home phone service Renew today Your magicJack subscription will expire on 11/17/2018, but you...

November 9th, 2018 - MiFi6620L

Most Recent Blog Posts

secure hybrid networking concept
Q&A with Masergy: on Enterprise Secure Hybrid Netwo...

In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to arriving first and...

Nov 19, 2018
business voip and unified communications concept
This Month in Telecom: October 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Nov 01, 2018