In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Cox Communications vs Vonjour
Compare Cox Communications vs Vonjour. Find out whether Cox Communications or Vonjour is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Cox Communications and Vonjour and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
- 3 Reviews
Overview:
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
- ...
Vonjour offers customers two options for VoIP communication: one that is free, and a paid subscription that offers more features. Vonjour offers a free service to show just how effective VoIP really can be, and they are not afraid to let everyone...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
- Website:
- Headquarters Country:
- Founder Year: 2013
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I have a problem ticket (tier 2) and it has bounced around several teams for 8 weeks with zero resolution. No one contacts me, and many times when I call no one seems to care. Those who seem to care make promises saying they will track the ticket and call me back, but they NEVER do. When I called in yesterday, the ticket had been closed even though the issue was never resolved. COX DOESN'T CARE ABOUT ITS CUSTOMERS
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.
I have used virtual phone services for nearly a decade. I find that the two biggest issues are the setup process and the poor coverage. I had a decent experience with RingCentral they had a lot of outages and then they raised their rates. I switched over to Vonjour. The port took 8 days. They had a voice actor do our recordings, which was included in the service. All together the setup was fairly easy and I haven't experienced any outages.
Signed up with this guys since I liked their UI and it was the easier to set up. Unfortunately they started messing with my billing in the first 60days. I got charged double and when I complained they started over charging me. For a $22 a month service I was being charged $26. Support sucks. Sometimes a question is answered in 48 hours or not at all. Poor English too. Obviously these are some guys in who knows where working on this part time. Too bad they could no be serious about it, they had so much potential. I disputed with my credit card since they refuse to credit for their wrong-doings.