In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Cox Communications vs VoIP Innovations
Compare Cox Communications vs VoIP Innovations. Find out whether Cox Communications or VoIP Innovations is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Cox Communications and VoIP Innovations and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
- 9 Reviews
Overview:
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
- ...
VoIP Innovations is an industry-leading wholesale VoIP provider that offers DID, origination, termination, and E911 services. The company distributes these quality services to carriers, calling card companies, call centers, and resellers around...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
- Website: www.voipinnovations.com
- Headquarters Country: United States
- Founder Year: 2008
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I have a problem ticket (tier 2) and it has bounced around several teams for 8 weeks with zero resolution. No one contacts me, and many times when I call no one seems to care. Those who seem to care make promises saying they will track the ticket and call me back, but they NEVER do. When I called in yesterday, the ticket had been closed even though the issue was never resolved. COX DOESN'T CARE ABOUT ITS CUSTOMERS
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.
I've used VoIP Innovations 4 years ago and had to use another trunking provider due to cost. We recently moved our services back after VoIP Innovations agreed to match our current pricing. Service is miles better than the other provider. Routes are better and overall call quality. We also have a lot more features then we had before too. Ability to let our customers update their cnam, SMS, and DID grouping just to name a few. Don't underestimate the ability to get support via chat 24/7. We are pleased to be back, and wish we never left.
Quality of service and support is excellent. Super easy to work with and always quick to resolve any issues. Tech support is very knowledgeable, helpful and considerate. They have certainly been a part of the success of our company.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
