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ACN Digital Phone Service vs MetroFax

Compare ACN Digital Phone Service vs MetroFax. Find out whether ACN Digital Phone Service or MetroFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and MetroFax and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 8 Reviews
  • 3 Reviews
2.1
0

Overview:

ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...

MetroFax by Metro Hi Speed is one of the cheapest online fax services available. For only $12.95 per fax line, you get 1,000 inbound/outbound pages. Pages over the limit are only $0.03 each. However, there is an activation fee of $9.95 and $2.00...

Provider Info

Plans Available*

  • N/A
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Users Average Rating

Recent User Reviews

After a customer of our sold us on ACN for VOIP service we felt inclined to use them since we felt that we owed a customer some return service. This was a huge mistake. They refuse to allow you to add service or additional lines unless the phone equipment is purchased through them, which requires you to purchase phones at a premium price. Far higher than you would purchase anywhere else. They told us that it has to be their phones, because other phones are not programmed with their software. I tested this and purchased an identical model phone on amazon for less than half the price, and it linked into our VIOP system flawlessly. After 2 years of dealing with headaches, problems, a website portal that is the most unfriendly user portal I have ever used, and we use several in our business, and customer service telling us lie after lie to ensure they maximize their profits, we decided to switch to Nextiva. Not only are we getting better service, and much, much, much easier portal access, but we're getting it at a much better price with way better customer support. We needed to access the system base in order to reset the services through Nextiva. Guess what, ACN changed the factory username and password to lock us out of the equipment that WE PAID FOR AND OWN! They refused to give us the username and password to access our equipment and told us that it is company policy. They won't buy back the equipment, and won't allow us to access the equipment. Like I said, a company founded on greed. Force you to purchase their equipment, then lock you out of it. Not a company with honesty or integrity. Call Nextiva or ANY other service! You'll be glad that you did.

TimRDelph February 20th, 2019

Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing

nettestheone January 6th, 2015

  Whenever we've had and issue, the folks at MetroFax have been responsive and resolved things right away. Our companies have used their services for years.  After all this time we simply expect and consistently receive impeccable service form MetroFax  In the end it always boils down to the people providing the service. Other providers of internet services come and go.  MetroFax has always been there for us.  Alan R.  

Alan R March 2nd, 2012

MetrFax allows for 1000 fax pages per month, which is huge.  It has a very easy to use interface that I truly believe ANYONE can learn within minutes and they do not charge per minute but per page that is sent, regardless of the time it takes to send.  Love the 24 x 7 Customer Support.  I haven't had to use it much though I have had a question or two and was able to get through at whatever time it was that I was call I was happy with the 30 day free service even though it was for the 2nd month after signing up. (Still FREE,  Gotta love that!) Metrofax has been a good program for my medium sized business and as I see it now, there is no reason for me to change or even shop around for anything else.  

lousitters August 30th, 2010
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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