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ACN Digital Phone Service vs TelTub
Compare ACN Digital Phone Service vs TelTub. Find out whether ACN Digital Phone Service or TelTub is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and TelTub and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 8 Reviews
- 10 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
TelTub could change everything.
Based on Google Voice (Google's VoIP service that allows free calls to any number in the United States and Canada), TelTub has moved Google Voice off the computer and to your phone.
And they've done...
- Website: www.myacn.com
- Headquater Country:
- Founder Year: 2002
- Headquater Country:
- Founder Year: 2010
Users Average Rating
Recent User Reviews
After a customer of our sold us on ACN for VOIP service we felt inclined to use them since we felt that we owed a customer some return service. This was a huge mistake. They refuse to allow you to add service or additional lines unless the phone equipment is purchased through them, which requires you to purchase phones at a premium price. Far higher than you would purchase anywhere else. They told us that it has to be their phones, because other phones are not programmed with their software. I tested this and purchased an identical model phone on amazon for less than half the price, and it linked into our VIOP system flawlessly. After 2 years of dealing with headaches, problems, a website portal that is the most unfriendly user portal I have ever used, and we use several in our business, and customer service telling us lie after lie to ensure they maximize their profits, we decided to switch to Nextiva. Not only are we getting better service, and much, much, much easier portal access, but we're getting it at a much better price with way better customer support. We needed to access the system base in order to reset the services through Nextiva. Guess what, ACN changed the factory username and password to lock us out of the equipment that WE PAID FOR AND OWN! They refused to give us the username and password to access our equipment and told us that it is company policy. They won't buy back the equipment, and won't allow us to access the equipment. Like I said, a company founded on greed. Force you to purchase their equipment, then lock you out of it. Not a company with honesty or integrity. Call Nextiva or ANY other service! You'll be glad that you did.
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
Had a conversation with customer service in trying to set it up for the first time. Quick and professional! I am a new customer, using the ghome services. so far the quality seems great!!
The service works great (without even considering the low price which is a bonus). It's easy to register and they allow you to bring your adapter BUT DON'T. Only do it if you know how to configure a SIP ATA. They will give you the username/password to configure your adapter but there are other settings that they don't mention like nat settings etc. So, if you don't know what you are doing just buy the thing from them. It's not worth saving $20 to configure it yourself. I have tried multiple adapters like the Linksys PAP2 and even my Asterisk box. It works with all of them given you know how to set it up. However, I decided to try their own adapter too just because!!! It's a Grandstream HT 286 box (but one of my friend got a Linksys 1001 so I guess they work with different vendors). It was $50 to get it from them which is not far from eBay. (You can probably get one from eBay for 25-30 but you have to know what you are doing The voice quality is very good and I have never had a disconnection. They also have an indicator (a gray/green light) on their website that shows if your device is online. Google transcribe your voicemails and set it to your email. This is pretty good as you are able to read your voicemails (as oppose to listening to them). Their features beat the hell out of vonage or phone.com(well to be fair they are using Google's features. Vonage and other guys can't compete with Google in their dreams).