Customers want and expect exceptional services from every brand interaction. This is why today’s contact centers are helping businesses across the world deliver excellent customer experiences to...
ACN Digital Phone Service vs TeleBlend
Compare ACN Digital Phone Service vs TeleBlend. Find out whether ACN Digital Phone Service or TeleBlend is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and TeleBlend and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 37 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
TeleBlend is a residential VoIP phone service provider that provides broadband phone coverage in 85% of the United States. As a company, TeleBlend strives to deliver full-featured, low-cost, and plug-and-play service...
Users Average Rating
Recent User Reviews
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!
Was an old Sunrocket customer until the changeover to Teleblend years ago. Since then they have changed their hardware/software several times, each time getting worse than the last. Currently the last change, sometime in July of 2018, features of call blocking, forwarding, caller ID, and more have become non existent. They have no phone service of their own for support or service. Everything is done by email. Looking into reporting to PUC and any other agency if they try to prevent me from porting my number to another service. Their cost is also no longer competitive. $27ish yet advertised for $15.99. Absolutely unacceptable!!! In the beginning I was only loyal since Sunrocket was awesome. Lesson learned...
I transferred from Sunrocket to Teleblend many years ago. Since then their Price has gone Up and Up and Service and Quality have gone Down and Down. There is NO phone that will get you to their offices... everything is by email IF they even respond! Their website just got changed and now Call Fowarding is almost impossible to use, Call Blocking is gone,, and ALL MY CONTACTS HAVE BEEN LOST!! AND Now (2 times) I have tried to take my number from them to another company and they WILL NOT RELEASE MY PHONE NUMBER FOR PORTING.!!! This happened in 2015 (with basic talk VOIP) and now again in 2018 with Comcast/xfinity mobile. I have filed a complaint with the FCC. Do NOT sign up with Teleblend,,, and whatever you do... don't sign up with a number you want to keep!! They are the WORST PHONE COMPANY ON THE PLANET!! Mike in Rockford Illinois