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ACN Digital Phone Service vs Cebod Telecom
Compare ACN Digital Phone Service vs Cebod Telecom. Find out whether ACN Digital Phone Service or Cebod Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and Cebod Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 8 Reviews
- 4 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
Cebod Telecom provides reliable and scalable business communication solutions for small to mid-sized businesses. Confident in the quality of their services, Cebod Telecom offers a 30-day free trial and money-back guarantee with all of their plans...
- Pay As You Go - $8.99
- Pro - $12.99
Users Average Rating
Recent User Reviews
After a customer of our sold us on ACN for VOIP service we felt inclined to use them since we felt that we owed a customer some return service. This was a huge mistake. They refuse to allow you to add service or additional lines unless the phone equipment is purchased through them, which requires you to purchase phones at a premium price. Far higher than you would purchase anywhere else. They told us that it has to be their phones, because other phones are not programmed with their software. I tested this and purchased an identical model phone on amazon for less than half the price, and it linked into our VIOP system flawlessly. After 2 years of dealing with headaches, problems, a website portal that is the most unfriendly user portal I have ever used, and we use several in our business, and customer service telling us lie after lie to ensure they maximize their profits, we decided to switch to Nextiva. Not only are we getting better service, and much, much, much easier portal access, but we're getting it at a much better price with way better customer support. We needed to access the system base in order to reset the services through Nextiva. Guess what, ACN changed the factory username and password to lock us out of the equipment that WE PAID FOR AND OWN! They refused to give us the username and password to access our equipment and told us that it is company policy. They won't buy back the equipment, and won't allow us to access the equipment. Like I said, a company founded on greed. Force you to purchase their equipment, then lock you out of it. Not a company with honesty or integrity. Call Nextiva or ANY other service! You'll be glad that you did.
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
We tested their service for one month before making the switch and received great call quality, customer support and competitive price. The plans based on number of phone lines required instead of paying per user, did offer us good saving every month. Michael was a great help from the start! Porting of numbers, setting up online web account and landline and cordless phones was a breeze. The company is honest and provides quality service with all features as promised at no extra charge. Will definitely recommend them. Thank you Michael and Cebod Telecom team.
Cebod Telecom is an excellent choice for VoIP service, offered us a competitive monthly pricing, no setup fee and all substantial features. Its feature set, along with the thorough customer support makes it a provider worth considering. Sound quality is great as well, I did not believe it until I experienced it for myself. Managing phone system on web portal is also very easy.