Customers want and expect exceptional services from every brand interaction. This is why today’s contact centers are helping businesses across the world deliver excellent customer experiences to...
ACN Digital Phone Service vs Cebod Telecom
Compare ACN Digital Phone Service vs Cebod Telecom. Find out whether ACN Digital Phone Service or Cebod Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and Cebod Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 4 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
Cebod Telecom provides reliable and scalable business communication solutions for small to mid-sized businesses. Confident in the quality of their services, Cebod Telecom offers a 30-day free trial and money-back guarantee with all of their plans...
- Pay As You Go - $8.99
- Pro - $12.99
Users Average Rating
Recent User Reviews
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!
We tested their service for one month before making the switch and received great call quality, customer support and competitive price. The plans based on number of phone lines required instead of paying per user, did offer us good saving every month. Michael was a great help from the start! Porting of numbers, setting up online web account and landline and cordless phones was a breeze. The company is honest and provides quality service with all features as promised at no extra charge. Will definitely recommend them. Thank you Michael and Cebod Telecom team.
Cebod Telecom is an excellent choice for VoIP service, offered us a competitive monthly pricing, no setup fee and all substantial features. Its feature set, along with the thorough customer support makes it a provider worth considering. Sound quality is great as well, I did not believe it until I experienced it for myself. Managing phone system on web portal is also very easy.