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ACN Digital Phone Service vs Host Gator
Compare ACN Digital Phone Service vs Host Gator. Find out whether ACN Digital Phone Service or Host Gator is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ACN Digital Phone Service and Host Gator and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 3 Reviews
ACN is a digital phone service provider that offers calling solutions, wireless services, utilities, and more for both residential and business use. For businesses, ACN lets customers choose between either a VoIP service or traditional wireline...
Host Gator is one of the bigger web hosting companies, hosting more than 2,500,000 domains. They offer a wide range of products and services that include, among others, shared web hosting, dedicated servers, VPS hosting and reseller hosting....
Users Average Rating
Recent User Reviews
Customer service acted as though they could care less about the fact that they were taking 3 days pay from me. I spoke to two different reps with the same attitude. Why on earth would anyone want to stay with this company ... Be VERY careful ... vonage does the same thing
I have been a customer for a year now. The digital phone adapter I got was defective - having a normal phone conversation impossible. It took tech support awhile to figure out that their digital adapter was the problem. They were very helpful I must say and offer to replace the equipment. I have to use my cell phone to complete my calls because my caller constantly experiencing problems hearing me. It was annoyingly coming in and out. It was very frustrating having to repeat yourself all the times. What could be a 5 minutes conversation ending up being a 30 minutes call because of constantly repeating yourself. This was right from the start. I thought the issue would go away but it did not. All this was mentioned in my notes with tech support that I have been having the issue for the whole year. I barely use the service. The new adapter seems to be okay so far. I asked tech support if there is anything they can do like a courtesy credit for their faulty service. He advised me to speak to customer service. The lady bluntly told me that the fact that I had service - faulty or not they will be no credit. She also said tech support is aware of the issue ( from their note on the system) let them give me a credit. Their definition of service is once the phone make a connection that service. It does not matter if their adapter is faulty and the quality is so bad that you have to you your cell phone instead. Two thumbs down ACN!
I have had the best experience with Host Gator, particularly with their customer service... 24 hours a day, 7 days a week, and I have never waited more than two minutes for a live operator. I currently have a Reseller Account and a VPS Account, and both are fabulous. Host Gator's live chat is brilliant; Kudos to you Host Gator!!!! I plan on hosting with you exclusively. GREAT STUFF!!!
I previously had my site with a very large hosting firm (whose name I will not reveal) and had very negative experiences with them. System outages, slow response to technical problems, slow server speed etc. I finally had it and began searching for a new company to transfer to. I was extremely nervous and could not afford to lose any more business but I finally found Host Gator and was very impressed with what I saw. The move went super smooth for me and the team at Gost Gators went above and beyond in helping me transfer my site over to their servers. On top of that, the speed is much better than with my old host. I needed a special request- hosting a logo securely for my PayPal checkout... this was no problem for Host Gator. I want to say a big thank you to Jesse and everyone at the Host Gator team. They have been incredibly helpful and have gone above and beyone the call of duty in helping me transfer my domain over to Host Gator. Needless to say, I think the entire team at Host Gator is phenomenal when it comes to customer service. I would highly recommend anyone considering hosting to go with them.