Google Voice comes with a variety of interesting features that can benefit businesses that are looking for a convenient and affordable VoIP service to replace their plain old telephone systems. This...
8x8 vs OnSIP
Compare 8x8 vs OnSIP. Find out whether 8x8 or OnSIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and OnSIP and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 50 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Previously known as Junction Networks, OnSIP provides real-time communication services to over 45,000 businesses. OnSIP takes away the high fees, inflexibility, and burden associated with owning a traditional phone system and delivers solutions...
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
- OnSIP Pay As You Go Plan - $49.95
- OnSIP Per Seat Metered Plan - $8.95
- OnSIP Unlimited Plan - $15.00
Users Average Rating
Recent User Reviews
We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.
From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.
We have been with Onsip for over a year and love it - there have been some hiccups along the way but all easily fixed and the support has been excellent. One of the reasons we got on board was pricing so I was afraid the quality might not be there, but it's been great. Also I love the new desktop app that they have introduced so you don't have to use through your browser when doing softphone calls.
Our company recently transitioned our analog phone system over to VoIP with OnSip and we are very pleased, not only with the new service, but with the attentive and comprehensive help we received in everything from purchasing new VoIP phones, explaining how the new system will work technically, configuring wonderful new Polycom phones, and countless hours helping to get our doorbell configured on the system properly! And all of this for a fraction of the cost we are currently paying for 6 analog lines and a fax!! Highly recommend!!