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8x8 vs RingCentral

Compare 8x8 vs RingCentral. Find out whether 8x8 or RingCentral is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and RingCentral and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 49 Reviews
  • 142 Reviews
3.75
4.1

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996
  • Website: ringcentral.com
  • Headquater Country: United States
  • Founder Year: 2003

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • Basic - $99.99
  • RingCentral Enterprise - $44.99
  • RingCentral Premium - $34.99
  • RingCentral Standard - $24.99

Users Average Rating

Recent User Reviews

This is the worst customer experience possible. This company is continually breaking their own system... they no more than stabilize it and they roll out another update that breaks it all over again. The best part is trying to work through their customer supports distinct language barrier only to sit on hold for hours. If your company needs reliability in it's phone system, do NOT select 8x8.

NLJay February 3rd, 2021

This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.

TSANTORO December 10th, 2020

This has been the worst experience I’ve ever had. I switched to them from Verizon. They promised that my business partner and I would have all the same account access. Welp that was a lie, only one of us could get voicemails, texts and faxes. The other person got it via a email and we didn’t always get the email. I spent 3 months trying to fix it with them with no prevail. My business partner has been dealing with them for about an hour now trying to get a copy of a bill for the next year and they refuse to give it to us. They are telling us we need to pay our bill for the next 12 months before they will send us a statement. What kind of customer service is that? I will never recommend this company and the owners should be ashamed for putting such a garbage product put on the market. I will be leaving and will be giving negative reviews on every site I can so people know the real RingCentral.

LS2021 December 28th, 2021

I switched to RingCentral after our last VOIP provider failed us. It was the best move we ever made. Excellent features, excellent quality, and excellent support. I highly recommend RingCentral to any company looking for a high quality VOIP provider.

JAK Studios LLC June 3rd, 2020
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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