8x8 vs Phonebooth

Compare 8x8 vs Phonebooth. Find out whether 8x8 or Phonebooth is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Phonebooth and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 37 Reviews
  • 7 Reviews
3.85
3.95

Overview:

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...

Phonebooth OnDemand

Phonebooth OnDemand is Bandwidth.com's simplest VoIP plan. Phonebooth OnDemand is also one of the most cost-effective hosted VoIP plans on the market. (Bandwidth.com owns Phonebooth and also offers additional...

Provider Info

  • Website: 8x8.com
  • Headquater Country: United States
  • Founder Year: 1996
  • Website:
  • Headquater Country:
  • Founder Year: 2003

Plans Available*

  • 8x8 Call Center Software - N/A
  • 8x8 Global Extension - $79.99
  • 8x8 Metered Extensions - $24.99
  • 8x8 SIP Trunking - N/A
  • 8x8 Unlimited Extension - $39.99
  • Virtual Office - $19.99
  • Virtual Office Pro - $49.99
  • N/A

Users Average Rating

Recent User Reviews

We've had great success with 8x8. Uptime is great, haven't needed customer support, and their mobile app is also nice for receiving calls when on the road right to your smartphone. Highly recommend 8x8.

barneybski July 6th, 2018

From customer support to intervening sales rep to billing support from the products and services themselves, we have received the WORST service from your company. Best part? No one seems to care. The app doesn't work well at all, and definitely doesn't flow with the VOD app. We had status update issues for over a year. The "New Experience" is worse than the classic app. Assigning a severity level to your support cases doesn't make any difference with how quickly a support rep gets in touch with you, so a "system failure" is treated the same as a "minimum business impact." Support is a classic case of the left hand not knowing what the right hand is doing. We're getting rid of them as soon as we feasibly can, and I would never recommend them to anyone ever.

kellylittle February 14th, 2018

I liked Phonebooth initially. However, the phones they support are old and have reached end of life. They don't support Polycom phones with 4.0 firmware or newer. Neither do they support any Yealink phones available in the market now. I have called several times and created several cases for help but the only response I get is that they don't have any information about future plans. May be they are planning on closing shop soon. Who knows... they don't know either.

jomo December 12th, 2016

If you depend on a reliable phone system for you business, don't use Phonebooth. I'm moving our stuff to another provider as soon as I can.

VoipReview Staff November 9th, 2013
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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