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8x8 vs Unlimitel
Compare 8x8 vs Unlimitel. Find out whether 8x8 or Unlimitel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of 8x8 and Unlimitel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 49 Reviews
- 1 Reviews
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Unlimitel offers complete business and residential telephone solutions for their customers. Providing everything from VoIP phone service to Internet access and monitoringm, Unlimitel has it all. If you are looking for high-quality and reliable...
- Website: 8x8.com
- Headquater Country: United States
- Founder Year: 1996
- Headquater Country:
- Founder Year: 2007
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
This is the worst customer experience possible. This company is continually breaking their own system... they no more than stabilize it and they roll out another update that breaks it all over again. The best part is trying to work through their customer supports distinct language barrier only to sit on hold for hours. If your company needs reliability in it's phone system, do NOT select 8x8.
This company is by FAR the worst company I have ever dealt with. Their customer service is poorly trained, they promise features that don't exist, its impossible to reach them for help, they try to beg you to stay on as a customer so you don't cancel but then make it IMPOSSIBLE to cancel their services. I will never ever recommend this company to anyone. I can't believe I stuck along as long as I did. For a telecommunications company, they are AWFUL at communicating, being transparent, and being an actual human being for how crappy of a customer experience they provide for their "valued clients". TURN AWAY DO NOT CONSIDER THIS COMPANY FOR YOUR BUSINESS NEEDS.
If you are like me and have been with Unlimitel since the days of Stephan Monette, it's time to reconsider your options. Primus, who purchased Unlimitel 7 years, is no longer interested in your business. With two DID price increases in less than a year (up $4/mth to $7.95) and per minute rates up 50% (1.5¢ a minute), it's time to look at voip.ms like I did. So much more for less money and customer service to boot. The latter was inexistant following the Primus takeover. I ported my number from Unlimitel without a hitch before my renewal date. There are some reports about Unlimitel charging cards after you close your account, but since mine expired (and I didn't update it on their portal) I did not have that issue. Unlimitel did charge me a $5 porting fee which was deducted from my existing balance.