Proximiti Reviews

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

This provider has grown progressively worse over time. Steer Clear!

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

This provider has grown progressively worse over time. They used to be easy
to work with and had a very personal touch. They replaced that with call
center staff that don't know how to help you and inflexibility. They have
implemented business practices that have caused a great many problems for our
customers and end-users. The used to excel at communication but that seem to
drop the ball on that a lot now. They appear to be very focused on selling
their hosted platform and really aren't interested in anything else. Even the
host platforms seem to be getting bad reviews now. I would stay away from
them and go with a larger provider with more experience and a better quality
of staff and leadership.

Started our strong, communicative, and flexible.
Grew to get in their own way. Became rigid, grew to lack reliability and customer service.
No

Call quality and service

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

The Proximiti Call Center is very easy to use. Also, I'm connected to the internet via fixed wireless, but the quality of calls are surprisingly good. I've tried vonage before and I didn't get that good of call quality. I don't like that I have to leave a voicemail for customer service to call me back.

Good call quality, and ease of use.
Bad customer service
Yes

Call quality and service

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

The Proximiti Call Center is very easy to use. Also, I'm connected to the internet via fixed wireless, but the quality of calls are surprisingly good. I've tried vonage before and I didn't get that good of call quality. I don't like that I have to leave a voicemail for customer service to call me back.

Good call quality, and ease of use.
Bad customer service
Yes

aaaaaa

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

aaaaaa

No

aaaaaa

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

aaaaaa

No

Proximiti

2006Year Founded
40%Recommend
5User Reviews
Get Quote

Overall Rating

2.2
2.2
52%
52%
52%
20%
44%

Service Locations

Recent Reviews

net2phone logo
2
Net2Phone

Good price, easy transition, phones were good quality (Polycom), BUT - if anything goes wrong, good luck getting support. Often they're not available...

December 19th, 2017 - John Roller
net2phone logo
5
Net2Phone

thank you for all that extra help with our transition to net2phone, appreciate your time and service!

December 17th, 2017 - allaprot

Most Recent Blog Posts

voip business phone system
This Month in Telecom: December 2017

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Dec 29, 2017
employee hand holding and using a smartphone
Flowroute Adds MMS to its Messaging Platform

Text messaging, more commonly referred to as “texting,” has evolved from a simple way for friends and family to connect to a powerful business communication tool. Due to its speed, simplicity, and...

Dec 28, 2017