Proximiti Reviews

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This provider has grown progressively worse over time. Steer Clear!

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Average: 1 (1 vote)
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Average: 1 (1 vote)
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This provider has grown progressively worse over time. They used to be easy to work with and had a very personal touch. They replaced that with call center staff that don't know how to help you and inflexibility. They have implemented business practices that have caused a great many problems for our customers and end-users. The used to excel at communication but that seem to drop the ball on that a lot now. They appear to be very focused on selling their hosted platform and really aren't interested in anything else. Even the host platforms seem to be getting bad reviews now. I would stay away from them and go with a larger provider with more experience and a better quality of staff and leadership.
Started our strong, communicative, and flexible.
Grew to get in their own way. Became rigid, grew to lack reliability and customer service.
No

Call quality and service

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
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Average: 5 (1 vote)
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Average: 5 (1 vote)
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Average: 4 (1 vote)
The Proximiti Call Center is very easy to use. Also, I'm connected to the internet via fixed wireless, but the quality of calls are surprisingly good. I've tried vonage before and I didn't get that good of call quality. I don't like that I have to leave a voicemail for customer service to call me back.
Good call quality, and ease of use.
Bad customer service
Yes

Call quality and service

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
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Average: 5 (1 vote)
4
Average: 4 (1 vote)
The Proximiti Call Center is very easy to use. Also, I'm connected to the internet via fixed wireless, but the quality of calls are surprisingly good. I've tried vonage before and I didn't get that good of call quality. I don't like that I have to leave a voicemail for customer service to call me back.
Good call quality, and ease of use.
Bad customer service
Yes

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No

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No

Proximiti

2006Year Founded
40%Recommend
5User Reviews
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Overall Rating

2.2
2.2
52%
52%
52%
20%
44%

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