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Home > All Providers Reviews > Phone Power

Phone Power Reviews

For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans that allow for unlimited calling to a specific number of countries (depending on the plan you select). Phone Power also provides helpful online quick links and e-guides to their customers seeking support, as well as support chat, email, and telephone number. They are even available for a select number of weekend hours!

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company was ranked the 30th Fastest Growing Company by Inc. 500, made the Top 22 on Deloitte’s Technology Fast 500, and was also recognized as Editor’s Choice by VoIPReview.org.

Unlimited Calling

Phone Power’s home phone service plans offer unlimited calling to anywhere in the US and Canada, along with 60 minutes of free international calling to over 75 countries worldwide. Customers can choose from three different plans and payment terms: a 12-month contract term that starts at $9.95/month, a month to month subscription without a contract or prepay which begins at $19.95 per Month, and a 12-month prepaid plan that comes at the lowest monthly price of $8.33.

Powerful Phone Features

Aside from unlimited calling, each plan from Phone Power also includes over 45+ phone features (such as Mobile Phone App, Voicemail-to-Email, and Call Waiting Caller ID), a free second line and softphone, plus a 30-day money-back guarantee.

 
Write your own review

Re: Phone Power

user_review
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)

Phonepower vs Vonage

Yes

Re: Phone Power

user_review
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
2
Average: 2 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3.2
Average: 3.2 (1 vote)

Average call quality, below average technical support, and poor customer service

No

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Quality sound and much cheaper

Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I can call with the computer on

Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Phone Power

Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Great service so far. Have used since May and have not had one single problem. You honestly can't tell your using VOIP and not a land line. We also have very good internet service with lots of bandwidth so I'm sure that helps. No complaints here.

Great call quality, price.
None
Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Great VoIPAfter reading some of the negative comment I thought I would tell you of my experience with them. A little less than 2 years ago (roughly, I believe) my first VoIP went out of business. While I loved their service, I lost some money with them. Fearing the same would happen with PhonePower, we initally signed up (using one of their promotions) for a few months. We wanted to check their service, use the features and decide if we want to prepay for an entire year. Well, my wife and I our on our 2nd annual agreement with them. The phone quality is great (we have Cox and use their Premier Service with PowerBoost, upload @ 20Mbps & download @ 2Mbps). What sets them apart for us is their web site. Not only do we get/have all the features you would expect a phone service to have in today's world but thy also provide us the luxury to go online and listen to our voice mail (either through their web site or in your email's inbox). My parents have Vonage, my sister has T-Mobile's Call at Home (or whatever it is called) and when compared to PhonePower neither offers the features and price that I get with PhonePower. Besides, I think they are running a special now, prepay the first year and get the second year for free (I am not eligible for it because I was an exsisting customer). You can also get a $30 rebate if you go to voip-rebates.net. How can you go wrong? $220 for 24 months?

Call quality, feature, cloned line, web site, customer service.
None!
Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Former AT&T Calvantage CustomerI've been with AT&T Callvantage for at least two years, and only changed because they were canceling their service. This review will cover only the transition from AT&T, since quite frankly I haven't been with Phone Power long enough to judge reliabilty. My main concern was that I was transferring two different phone numbers with AT&T, and they were important numbers not to loose. My fear was that the primary number would be transferred and the secondary number lost. Since the wife uses the secondary number, that would have been very bad for me! To avoid any problems I placed the order over the phone, instead of on-line. The process was quick and courteous, and I have no complaints about that whatsoever. First rate. I then started to receive a serious of emails, a total of at least five, keeping me advised as to the progress. I became concerned when one of the follow up emails didn't mention the second phone number. After waiting several hours for another email mentioning that number, I contacted customer service. The first attempt to reach them by phone resulted in a wait, so I sent an email instead. It was answered a short time later indicating everything was okay, and after that I received the second email I was waiting for. I'm not sure there was a mistake on the second number, but their process kept me well informed and perhaps helped prevent one. A bit later the VOIP device arrived. It's rather tiny compared to other VOID devices I've seen, but I plugged it in and everything fired up fine. The device claims it takes up to 15 minutes to boot the first time, but I didn't check that. It did pass through traffic to my router almost immediately. A few hours later and I checked the two phone lines, and they both worked (outgoing only at that point). I also set up the various service settings using the website, so that when the service was transferred, everything would be operational. When the transfer of service day did arrive, it happened right on schedule and without incident. In the morning everything was going through AT&T, and by noon everything was going through Phone Power. Call quality seems just as good as AT&T, which is rather good. There are two things I'm very happy with in the change over. First, the Phone Power website is much better than what AT&T's site was. Second, when I'm answering the phone I no longer have to hit "1" to have it know that's the line I want to pick up on. That was perhaps something AT&T did only when you had it ring multiple phones simultaneously, but since that's how I always have it ring, that was annoying. Anyway, so far, soooo good. Very happy with the changeover.

Price Customer service Superior website
Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
4.2
Average: 4.2 (1 vote)

Phone Power voip service is Great / ButI really enjoyed the service, when I received it and saw how easy it was to hook up and it was very Clear. I am very dissatisfied with the features, you can't more than one feature at a time. If I use call blocking for in coming, then I can not use call blocking to block my incoming. I was told there is a glitch in their system.. Their system features conflicts with each other. This is the only reason I am looking to discontinue my service, I had no problem with my features with other companies.

Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Great Phone CompanyI've used several VOIP providers in the past and this one has been the best so far. I loved Sun Rocket and after they went out of business, tried one that didn't end up being very good. Signing up with Phone Power has been a pleasant surprise. My order was processed quickly, the equipment came soon thereafter and I had no problems installing it. I am very pleased with the quality of the phone lines and all the features that are offered. So far, so good! I highlt recommend Phone Power.

Price Customer Service Quality of Phone Lines
Yes

Pages

Phone Power

Winnetka , CA
United States
2005Year Founded
75%Recommend
162User Reviews

Overall Rating

4
4.26
82%
79%
85%
74%
85%

Service Locations

  • United States
  • Canada
  • Puerto Rico
VoIP app

The Skinny

Phone Power offers residential and international plans on top of VoIP hardware installation guides in order to meet all of your calling needs. Their home phone service is the same plan with three different pricing tiers, and offers you nearly unlimited calling throughout the U.S., Canada, and Puerto Rico. You can even keep your current phone number with Phone Power's residential calling plan! Phone Power also has three International plans available, and depending on how many countries you call determines what plan is right for you.

If you aren't satisfied with their service, Phone Power offers its customers a 30 Day money back guarantee.

the rub

The Rub

For home phone service, Phone Power provides consumers with the USA/Canada Unlimited Calling plan. If you are willing to sign a long-term contract, Phone Power can guarantee lower monthly rates. Then again, their monthly package isn’t exorbitant, either, so you can't go wrong with affordable phone service whether or not you want to sign a contract with Phone Power.

Each unlimited plan, regardless of the term (1 year prepay, 1 year contract, or monthly) will get you virtually unlimited calling. You can make and receive inbound calls without a limit, and are granted 60 minutes a month of international calling. Plus, with their USA/Canada Unlimited Calling plan, Phone Power provides a mobile phone app, free activation, and a free cloned second line. 

bottom line image

Bottom Line

If you know that you need a dependable VoIP phone service that will help you save money, opt for the 1-year prepay to save the most money. However, be sure to consult Phone Power's website As a trustworthy and reputable residential VoIP provider for ten years, they can provide you the phone service and customer support that you require to stay connected. Plus, their support team is 100% US-based, and their website offers e-guides as well as tech support chat.

While the monthly rate is entirely affordable and much less than a traditional phone provider, taxes, fees, shipping, and handling still apply to your order. 

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Awards

Phone Power has received the following awards:

  • Gold Award Top Ten Reviews 2013
  • Deloitte Technology Fast 500 2012
  • Inc. 500's 30th Fastest Growing Private Company in America
  • Editor's Choice Voip Review
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Our Two Cents

Phone Power makes it easy to have an affordable residential VoIP phone system. They offer three differnet payment options in their USA/Canada plans: a Monthly Average (as a 1-year prepay), a 12-Month Term, and a No Contract option. This makes it easy for users to choose a term that they are most comfortable with. Even still, Phone Power offers a 30-Day money back guarantee to its customers. These calling plans also offer customers the option to keep their current number for free, when other providers do so for a charge.

Phone Power's residential VoIP plans also have a mobile phone app, faxing capabilities, and free activation on top of many calling features. Your calling plan also comes with an allotted number of internationl minutes per month for calling to select countries. One thing unique to Phone Power is that they give you a free second cloned line with your service, which allows you to make or receive calls using the same phone number. 

Plan Info
Plan Name Home Phone USA/Canada Plan
Plan Summary With Phone Power for your home phone, you get to keep your existing number, have unlimited calling to the U.S., Canada, and Puerto Rico, access to a mobile phone app, free activation, and a free cloned second line. All for a low monthly cost and a 30-Day money back guarantee if you aren't satisfied!
Key Features
  • Unlim. Calls US & Canada
  • Money Back Guarantee
  • Mobile Phone App
  • Free Activation
Notes Prepay for one year of service and get the lowest monthly cost. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $8.33
    Promo Price N/A
    Price Disclaimer $8.33 is monthly average with 1-year prepay
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1-year contract : $9.95 / mo.
    Month to Month
    (per user)
    • No contract : $19.95 / mo.
    Annual Contract Prepay
    (per user)
    • 1-year prepay : $5.99 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $5.00 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return Yes
    Call Routing Yes
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold No
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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