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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans that allow for unlimited calling to a specific number of countries (depending on the plan you select). Phone Power also provides helpful online quick links and e-guides to their customers seeking support, as well as support chat, email, and telephone number. They are even available for a select number of weekend hours!
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company was ranked the 30th Fastest Growing Company by Inc. 500, made the Top 22 on Deloitte’s Technology Fast 500, and was also recognized as Editor’s Choice by VoIPReview.org.
Unlimited Calling
Phone Power’s home phone service plans offer unlimited calling to anywhere in the US and Canada, along with 60 minutes of free international calling to over 75 countries worldwide. Customers can choose from three different plans and payment terms: a 12-month contract term that starts at $9.95/month, a month to month subscription without a contract or prepay which begins at $19.95 per Month, and a 12-month prepaid plan that comes at the lowest monthly price of $8.33.
Powerful Phone Features
Aside from unlimited calling, each plan from Phone Power also includes over 45+ phone features (such as Mobile Phone App, Voicemail-to-Email, and Call Waiting Caller ID), a free second line and softphone, plus a 30-day money-back guarantee.
If you use Phone Power without a router, you might be a satisfied customer, but if you have to use one like me, you will find yourself calling customer service all the time: The 1st time I called, they told me that there was an IP conflict between my main computer and the Phone power box (I had T-Mobile @home for 2 years with the same config & never had this kind of issue): We stayed on the phone for about 25 min and they "solved" the pb. 3 days later the service was down. When I called 2 weeks later because of no time, they told me that my phone device is not getting enough power from the wall!! (again, I had T-Mobile @home for 2 years with the same config and same phone device & never had this kind of issue): I change the location of my phone unit and the pb was solved. 3 days later the service was down. I called them today and they told me (with an aggressive and unhappy tone) that my IP keep changing, that's why I keep having problems. Of course my IP is supposed to change all the time since I do not pay for a static IP from my internet provider. Unless you are running a server I do not see why you will need a static IP. I am waiting for someone to call me, waste my time and have the service down in a couple of days.I have been with this company for 5 months now and my phone has been down 25 days per month. Unfortunately I signed up for a one year contract. At this point, I think I'm going to break the contract and go to another provider
Sound quality is good WHEN IT WORKS
Customer service is aggressive when you have to call "all the time"
No
Not what I wanted in a company
xchrisp
I ordered Phone Power for a few months. It seemed like outages would keep happening almost on a daily basis by the time I cancelled my account. I could never trust the phone to stay working. Got stuck in an emergency room and couldn't call home as they had another outage. If they could fix their actual downtime (not what they post) it would be a good company. Don't try and contact them during an outage, their webbased communications would shut down before you got to them, and surprisingly their tech support answering machine was full and wouldn't take messages. Not what I wanted in a company.
Knowledgeable staff. decent sound quality and a good price.
Horrible service interruptions. Too much down time.
No
Phone Power Customer Review
Dellj
It's great that they offer a free softphone in your account. The fax catcher is handy too. I'm very pleased with the call quality and the speed of which my questions are attended to by customer service. On top of that, the prices are great. I picked the 2 year prepaid at 199.95. Can't complain!
Support, reliability, features
--
Yes
Phone Power: very good quality
LeoGirl
Low prices. You don't have to sign up with a contract. Knowledgable support staff. Many useful features. Free local/long distance. Very good quality. I would reccommend.
Price/features/service
N/A
Yes
Phone Power Review - Happy Customer
Smithson
I'm not very tech savvy, but the customer service reps patiently explained to me what I needed to know and I'm happy I made the switch from my old company. I started month to month on the $19.95 rate to see if I liked it, which was still cheaper than what I was paying before, but then switched to their 2 year contract plan for $14.95 once I was very pleased with the service and features. I don't use fax that often, but sometimes I do need to receive one and was very pleased that someone could send it to my Phone Power voicemail and have a copy sent to my email as well. Clear call quality is a plus too.
Friendly customer service, price, fax to voicemail
None
Yes
Phone Power: excellent price, satisfied
St.Patrick
I've been VoIPing for the past 3 years. I started with Vonage. Great program but still costly. I signed up for Phone Power about 8 months ago. Initially I had some issues getting started but the staff there was really helpful and knowledgeable. I was also happy to realize that they all spoke english. Nothing was lost in translation. What a pleasent surprise. The price of course is excellent. I signed up for the 1 year plan and have been satisfied ever since. Tons of features and I dont' have to pay extra. The hardward they send out (grandstream) is small, compact, and has worked great. I would love to get the travel adapter they have (their own version of the Magic Jack...). It was a good move to Phone Power. Just wanted to spread the word... Good company.
Customer Service / Cost / Features
Yes
Re: Phone Power
Gomez
Been trying to save money the right way. I need a landline for work... couldn't just use the cell anymore. This looked like the right choice. I was right. the price is great. I signed up for the month to month to start. sound quality was good(i was a little worried). No problems. Signed up for the 2 year deal. love the features. voice mail to email is awesome. tech support was helpful and intelligent (pleasent surprise), and cheap international calling is a plus. I love the service... and so does my wallet! :)
Price - Value - Selection
Yes
Re: Phone Power
Humvee
Picked it up at Best Buy over the holidays... sound quality is better than I expected. No echo or anything like that. This is my 2nd voip product. I had vonage... too expensive. The price is right. They were cool on the phone but it still took about 20 minutes to get everything ready. No problems so far. I signed up for the 1 yr plan... gonna wait a couple more weeks to see if i want to upgrade to the 2 year. I like the features, and the travel adapter works great on my laptop. I'm very happy so far.
Great price! Features are cool. Pretty easy to set up. Quality sound.
Yes
Ported phone number from Vonage to Phone Power
bobodaclown
Ported phone number from Vonage. Purchased device from Best Buy. The package came with Home adapter and USB portable adapter. Took about 10 days to port phone number from Vonage. Then called Vonage and cancelled service. Sound quality seem goods. Time will tell.
Dealing with customer service has ben great.
Sound quality is fine. No complaints.
Price is very good. One of the lowest. Did the yearly plan. Second year you must pay taxes, after the first year.
Reliablilty. Too soon to tell.
Nice set of features. Did like the voice mail to e-mail that vonage offered. Thats the only reason it didn't get 5/5.
Phone Power offers residential and international plans on top of VoIP hardware installation guides in order to meet all of your calling needs. Their home phone service is the same plan with three different pricing tiers, and offers you nearly unlimited calling throughout the U.S., Canada, and Puerto Rico. You can even keep your current phone number with Phone Power's residential calling plan! Phone Power also has three International plans available, and depending on how many countries you call determines what plan is right for you.
If you aren't satisfied with their service, Phone Power offers its customers a 30 Day money back guarantee.
The Rub
For home phone service, Phone Power provides consumers with the USA/Canada Unlimited Calling plan. If you are willing to sign a long-term contract, Phone Power can guarantee lower monthly rates. Then again, their monthly package isn’t exorbitant, either, so you can't go wrong with affordable phone service whether or not you want to sign a contract with Phone Power.
Each unlimited plan, regardless of the term (1 year prepay, 1 year contract, or monthly) will get you virtually unlimited calling. You can make and receive inbound calls without a limit, and are granted 60 minutes a month of international calling. Plus, with their USA/Canada Unlimited Calling plan, Phone Power provides a mobile phone app, free activation, and a free cloned second line.
Bottom Line
If you know that you need a dependable VoIP phone service that will help you save money, opt for the 1-year prepay to save the most money. However, be sure to consult Phone Power's website As a trustworthy and reputable residential VoIP provider for ten years, they can provide you the phone service and customer support that you require to stay connected. Plus, their support team is 100% US-based, and their website offers e-guides as well as tech support chat.
While the monthly rate is entirely affordable and much less than a traditional phone provider, taxes, fees, shipping, and handling still apply to your order.
Awards
Phone Power has received the following awards:
Gold Award Top Ten Reviews 2013
Deloitte Technology Fast 500 2012
Inc. 500's 30th Fastest Growing Private Company in America
Editor's Choice Voip Review
Our Two Cents
Phone Power makes it easy to have an affordable residential VoIP phone system. They offer three differnet payment options in their USA/Canada plans: a Monthly Average (as a 1-year prepay), a 12-Month Term, and a No Contract option. This makes it easy for users to choose a term that they are most comfortable with. Even still, Phone Power offers a 30-Day money back guarantee to its customers. These calling plans also offer customers the option to keep their current number for free, when other providers do so for a charge.
Phone Power's residential VoIP plans also have a mobile phone app, faxing capabilities, and free activation on top of many calling features. Your calling plan also comes with an allotted number of internationl minutes per month for calling to select countries. One thing unique to Phone Power is that they give you a free second cloned line with your service, which allows you to make or receive calls using the same phone number.
With Phone Power for your home phone, you get to keep your existing number, have unlimited calling to the U.S., Canada, and Puerto Rico, access to a mobile phone app, free activation, and a free cloned second line. All for a low monthly cost and a 30-Day money back guarantee if you aren't satisfied!
Key Features
Unlim. Calls US & Canada
Money Back Guarantee
Mobile Phone App
Free Activation
Notes
Prepay for one year of service and get the lowest monthly cost. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$8.33
Promo Price
N/A
Price Disclaimer
$8.33 is monthly average with 1-year prepay
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year contract : $9.95 / mo.
Month to Month (per user)
No contract : $19.95 / mo.
Annual Contract Prepay (per user)
1-year prepay : $5.99 / mo.
Toll Free
Setup
$0.00
Monthly
$5.00 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
Included
Included Pages
N/A
Add'l Pages Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
No
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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