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ITP Reviews

ITP is one of the leaders in the VoIP revolution – because they are flexible. They are one of the few VoIP providers that are able to offer excellent business and residential VoIP service at a fraction of the cost. ITP (Internet Telephone Provider) offers plans that allow you to enjoy crystal clear calls and US-based customer service for the right price. 

They want your business, and they give you the communication tools your business needs to succeed. 

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

ITP provides  reliable residential VoIP solutions to customers seeking affordable plans. Offering feature-rich service plans with strong customer support, ITP has carved its name as one of the leading home VoIP providers. Individuals and families (as well as those with home offices) who want to stay connected without incurring exorbitant costs can easily do so with ITP’s selection of affordable VoIP service plans.

Seven Feature-Rich Plans to Choose From

ITP offers a selection of seven feature-rich residential VoIP plans: Basic Residential, Premium Residential, Global Residential, Basic Residential (2 Lines), Premium Residential (2 Lines), Global Residential (2 Lines), and Home Office. All plans include over 40+ features, a free app, router and enhanced online management.

US-based Customer Service and Sales Team

Aside from delivering a bevy of enhanced home VoIP features, ITP also puts a premium on customer support. Their professional and friendly customer service and sales team are all based in the US, which means customers are never out of help should they need assistance or run into technical difficulties. In addition, ITP has published several informational guides on their website to guide users through common problems.

 
Write your own review

ITP: Highly recommended

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5
Average: 5 (1 vote)
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Highly recommendedI plugged in the box they sent me and bam! got a dial tone. Calls are very clear.Customer service was nice and friendly when I had a question about my bill. The low price of 19.99 is outstanding. Highly recommended

The adapter they send looks cool Great Price Calls sound great
Nothing yet
Yes

Happy ITP customer

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5
Average: 5 (1 vote)
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My experience with ITP has been virtually flawless from the beginning. I ordered online and the supplied hardware arrived three days later. Set up was simple, consisting mainly of connecting cables according to instructions. 
After I did so and fired everyhing up, I was able to make calls immediately. Porting my landline number also went smoothly. The instructions on the web site and LOA form were clear enough to me.  I emailed the documentation on Saturday and received a confirmation email on Monday. Two and a half weeks later I received an email telling me the porting process was finished, and another reminding me to update my e911 information. End of story. There were no problems or noticeable interruption in service during the change-over.
We've used the service for two months, which probably isn't long enough to give a really complete picture, but during that time the sound quality on calls has been consistently high, and we have not experienced any service outage, dropped calls, or any artifacts like echos, time lags, or noise that I've heard can occur w/ voip. The worst that I have noticed is occasional voice breakup that lasts for a few seconds. This is pretty uncommon, and I suspect it has more to do w/ my internet connection than anything ITP is doing. At the beginning I was a bit nervous about switching over to voip, and I kept asking my wife about calls she'd made, and so far all she has ever said is, "It was fine, it sounded like a phone." That pretty much sums it up.
I've contacted phone support a few times for information, and each time I've waited for no more than a minute or two on hold, the support person has spoken  english well, and I've received useful information.  The web site is pretty basic and kind of cheesy looking, but it is functional and always available. The standard service features are comparable to or better than others I've look into, and every one that I've tested has worked. There is an odd quirk to the web site in that once you are  logged on you can't reach the pages w/ faqs and description of the various service features, so if you want to test out some feature you're unfamiliar with, you have to actually log off to get to a description of the feature you're configuring.  I consider this a pretty minor flaw. All in all, I have no problem w/ the customer service I've experienced.
If there's anything I don't like, it's the marketing tactics, particularly the way they advertise their prices. The basic service we signed up for is advertised as $9.99/mo (as of 4/2009), but there is an additional "ITP line fee" of $1.99 each month. So, in essence the service is $11.98/mo plus an e911 recovery fee  and a "Federal universal service fee" that seem pretty typical for this type of service, and total $3.09/mo.  On the other hand, when I called customer support they cheerfully told me the total cost (and also warned me there could be additional local taxes, which didn't apply in my case), but one shouldn't have to do this to find out the 1 cost of a product.
There seems to be sort of a subculture  that likes to tinker w/ their voip equipment and/or jump around from service to service, and I wouldn't recommend this service to those individuals - I don't believe there is any "BYOD" option, there are no user forums, etc. However, for anyone who wants a service that is simple and, as they say,  "just works", I would say that ITP is a service that you should consider seriously.

Simple to set up, inexpensive, reliable.
Questionable marketing tactics on the web site.
Yes

ITP: Great Service, Low Rates

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5
Average: 5 (1 vote)
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Previously tried VOIP with Vonage and had a horrible experience.  They didn't port my number for 8 mo's but told me they would credit the charges until the line ported.  After 7 mo's I called about a bill and they said that they would only credit two months even though they hadn't ported yet...long story short is they lost a customer for life!
Orded ITP and received the equipment within days, plugged in and have been been extremely happy.  Somehow they were able to port my number (same number and carrier!) with in a few weeks.  I am saving $30 to $40/mo over ATT!  Although I have only had service for about a month, I would highly recommend at this point.
 
 

Quick Service, Excellent voice quality, easy set up.
None at this point.
Yes

ITP: hidden fees, hard to cancel

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Average: 1 (1 vote)
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1.8
Average: 1.8 (1 vote)

Vonage bumped up my rate from $15 to $22 a month.  Saw ITP reviews on this board -- seemed like a good alternative to Vonage.  So I decided to subscribe.
First things first -- the ITPvoip website is not good about listing fees.  Sure -- there's the "$9.99" which turns out to be $15.07 after taxes.  And there's the supposed free router and first two months free.  So after signing up under this seemingly low rate, my first credit card charge is $43.90.  The followup email didn't give a detailed list of my fees and stuff like other online vendors do.
I also wanted my old Vonage phone number ported.  ITP said it could take up to 60 days, and they weren't kidding.  I filled out the form and sent it back.  An email later said I'd get updates on the porting process, but I didn't until much later, but I'll get to that.
The equipment arrived rather quickly.  At least that was good.  Setup was easy.  I tested the temporary phone number, and it worked fine.  But I never used it -- worthless -- everything goes through the primary number to be ported.
After a week or two, I logged into my account on the ITP website -- and it was strange.  I had the temporary phone number of course, and a status message saying the porting was in progress.  But on the "ticket" screen, it said the porting ticket was closed.  Whatever.  Yeah, I should have called customer service, but I didn't.
The free two months?  Forget it!  I was charged the initial $43.90, and a month later was charged $15.07.
After seven weeks of the number not being ported, I cancelled.  Was tired of waiting.  Should have been ported.  Wasn't.  That was April 16, 2009.  Customer service cancelled me and even gave me a cancellation number.  I was told I had to return the equipment (router -- see, it wasn't free) but was not given the address over the phone.  Had to wait a couple of days for the email to get sent to me with the shipping address.  That's crazy.  (Yeah, I had to pay shipping, but I wasn't concerned about that).
So I thought everything was done, right?  I mean, I'm still on Vonage.  Or so I thought.  Today (4/24/2009 Friday) at 4:30pm, I received an email from ITP that my number had been successfully ported, and that I should contact my old phone provider to cancel.  ITP is my old provider, and I did cancel.  Why are they porting me now?  The email claimed  I could go ahead and use my ITP equipment on the ported number.  Wrong -- the equipment was already sent back, and the account was closed.  Tried calling customer service, but ITP offices are closed for the day.  I doubt they'll be open tomorrow (Saturday), so I'm without my phone for the weekend -- because of ITP's mistake!  I've been slammed!  Looks like I'll be using my cell phone to call them on Monday since they've rendered my Voip inactive.  I called my voip number from the cell and got a "this number is deactivated" message.  Boy, if someone wanted to give me a hard time for cancelling, ITP certainly has the formula downpat -- make changes at the last minute on Friday and close the ITP doors for the weekend.

No

First Class Company, good experience

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Average: 5 (1 vote)
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I wanted to share my good experiance with the voip community. I called itp because I wanted to save some money. They were a bit less expensive than vonage and I also didnt mind the fact that when i called i got a rep right away. I ported over my number which was seamless and I got my new equiptment within a week. I pluged the device that i received into my internet and boom I have a dial tone. I didnt even need to call them for tech support. I remember when I signed up with vonage it was such a headache calling them endlessly because it just would not work and they would keep having to change the setting till it finally worked. This one just worked right away. That was a good experiance. The features that I tested worked fine and I think I will be keeping this service.

 Easy to setup, Easy number porting, great price
Yes

ITP: A Very Happy Customer, Thank you

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I just want to say thank you for saving me so much money on my home telephone service. I had a very pleasent experiance with itpvoip.com, I am a very happy customer and i reffered my both my parents to sign up. Even though my parents are afraid to touch technology, I am confident that they will not have a problem with this phone service as it was really seamless to setup and use.

Easy setup, Fast phone number transfer, Great experiance 
None
Yes

satisfied with ITP VoIP

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Average: 5 (1 vote)
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This was the first time that I ever used an internet phone service. ITP Voip was really helpful. I called them several times with questions and they were very responsive. The staff was very knowledgeable. I compared prices before I purchased, they had better prices for the same features as the bigger companies. After signing up I got my package with the little box that I connected to my internet and it worked as promised.

very responsive on the phone and worked as promised.
Yes

ITP: Outstanding Customer Service

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Average: 5 (1 vote)
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Average: 5 (1 vote)

ITP has a great Customer Service center. I spoke with their Customer service. They was extremely friendly and helpful. It was pleasure talking to someone who’s not reading from a script. I received my ITP adapter and plugged it in last week and all I can say is ‘WOW’!!. I’ve never had such great voice quality on any of the other Voip companies I’ve used in the past. I give it 10 out of 10 on all areas.

Yes

ITP: VOIP Happy

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Average: 5 (1 vote)
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Average: 5 (1 vote)

I have had ITP for 6 months now. I am with out a doubt a very happy customer. What I like best is the sound quality and the quick response that I get from customer service. Not to mention the many features that ITP offers. I would recommend ITP service to anyone.
 

Yes

ITP: Problem Service

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Average: 2.2 (1 vote)

First problem took 20 days to port number. Second problem This line is primarily used as a fax line. We could not send or recieve faxes . I called customer service and was told I had to have a dedicated fax line, and I could not use my ported number. They changed the residentail line to a fax line. We still could not send or receive faxes. We called back to speak with a tech (Melvin) he was the only good thing about this provider. The tech tried everything he knew and after 5 days gave up and said they could not provide us service. We then went to customer service to see what compensation we could receive since we paid a connection fee shipping on adapter and our monthly service a total of $52.00 and still no service. As of now we are waiting on a decision from biling as to what compensation we will receive. One would think the problems were over, not a chance, i get an e-mail today saying they changed my number again, no one knows why. They did get my original number back so I can port it to another provider. WARNING:  If you need a fax with your service look somewhere else or be prepared for many problems.
 
 

None that I can see
Terrible customer service and service can't be used with some fax machines
No

Pages

ITP

New York City , NY
United States
2007Year Founded
73%Recommend
104User Reviews
Get Quote

Overall Rating

4.119
4.27
81%
83%
84%
79%
85%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

ITP offers customers different residential tiers, a home office plan, and hosted VoIP PBX systems; in addition to other services like virtual fax and virtual fax security, virtual numbers, a VoIP app plan, toll-free numbers and more. Needless to say, ITP is well versed in the realm of residential and business communication technologies. Their residential plans include: Basic, Premium, and Global. All of these plans are available for one line, and come with a free app, free router, and free basic network management. For two lines, ITP offers another set of tiers at higher (yet still affordable) prices. They also offer international calling plans.

the rub

The Rub

ITP gives customers a choice between residential plans: do you need one line, or two? For one line, you can get the Basic plan for $9.99/month, Premium plan for $19.99/month, and Global plan for $24.99/month. For two lines, you can get the Basic plan for $18.99/month, Premium plan for $38.99/month, and Global plan for $48.99/month.

All plans include 40+ features, a free app, free router, and free network management. However, your Basic tier plans have a limited number of minutes to the U.S. and Canada (500 minutes with one line Basic plan, 1000 minutes with two line Basic plan), whereas the Premium and Global tiers include unlimited minutes to the U.S. and Canada. Furthermore, the Global plans include unlimited calling to over 70 countries.

ITP has various unlimited international calling packages, too, that can be easily customized for the other countries that you call the most. Check the international rates for examples of ITP's great international rates. (Be sure to check their website frequently, too, as their rates change often).

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Bottom Line

Where ITP really shines is in consumer VoIP/residential VoIP market. Their phone service offerings are on point, and you get everything that you need in order to make the most out of your communication system. Their VoIP plans are very straight forward, and you know what you're getting when you sign up. Whether you need one line or two, specific low international rates or an unlimited international calling plan, or just unlimited calls in the United States, consider ITP. They have a bevy of plans to choose from, and can even help you access VoIP calling on the go with their mobile apps for Apple and Android.

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Our Two Cents

Unlike some of the other guys, ITP will give you a hefty discount without a contract. You'll pay for ten months, then get the final two months for free. Plus, you get an ITP phone adapter included in your service plan. That means you can take your phone anywhere. And, since there isn't a contract, there isn't the prohibitive cancellation fee that some of the other providers out there conceal. Throw in unlimited calling and what's not to love. What's not to love?

ITP stands for Internet Telephone Provider, technically. But ITP also has some great internet telephone people, too, who are there for you, 24/7 (that's our way of saying that they have 24/7 customer service).

Go ahead. Go ITP.

Plan Info
Plan Name ITP Premium Residential Plan
Plan Summary The Premium Residential plan delivers all the features of the Basic plan, with unlimited outbound and inbound calling.
Key Features
  • Free Inbound Calls
  • Unlimited Outbound Calls
  • 45+ Features
  • Free App
Notes $8.32/mo. with 12-month agreement. First and twelfth month free. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $19.99
    Promo Price $8.32
    Price Disclaimer $8.32/mo. with 12-month agreement
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Prepay
    (per user)
    • 1-year prepay : $8.32 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly $9.99/mo.
    Included Pages 500
    Add'l Pages Cost 0.08
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name ITP Basic Residential Plan
    Plan Summary This one line basic residential plan delivers 50+ features, 500 free outbound minutes to the U.S. and Canada, unlimited inbound calls, and crystal-clear call quality.
    Key Features
    • Unlimited Inbound Calls
    • No Annual Contract
    • 40+ Features
    • Free App
    Notes 500 outbound minutes with Basic Residential plan; 1000 outbound minutes with Basic Residential 2 line plan. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $9.99
    Promo Price $18.99
    Price Disclaimer $9.99/mo. 1 line; save with 2 lines for $18.99/mo.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $9.99 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly $9.99/mo.
    Included Pages 500
    Add'l Pages Cost 0.08
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 500
    Add'l Local Min. Cost $0.030
    Long Distance Included
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost $0.025
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name ITP Global Residential Plan
    Plan Summary ITP's Global plan delivers 50+ features, unlimited inbound calls, unlimited outbound to U.S. and Canada, and also unlimited calling to 70+ countries. See ITP's site for applicable countries.
    Key Features
    • Free Inbound
    • Unlimited Outbound
    • Calling to 70+ Countries
    • No Annual Contract
    Notes - This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $24.99
    Promo Price $48.99
    Price Disclaimer 1 line 24.99; save with 2 lines for 48.99
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • No contract : $24.99 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly $9.99/mo.
    Included Pages 500
    Add'l Pages Cost 0.08
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name ITP Home Office Plan
    Plan Summary ITP's Home Office plan helps your small business sound big, providing you 50+ features that include auto attendant, music on hold, and more! Plus get two phone numbers with unlimited inbound and outbound calling to the U.S. and Canada.
    Key Features
    • Free 2nd Line
    • Free App
    • 50+ Features
    • Unlim. Calls US & Canada
    Notes - This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $49.99
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly $4.99 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.05 /min.
    Faxing
    Setup N/A
    Monthly $9.99/mo.
    Included Pages 500
    Add'l Pages Cost 0.08
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports No
    Call Me Now No
    Call Monitoring No
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings No
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 No
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox Yes
    User Portal No
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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