iTEL Connect Reviews

Name: iTEL Connect
Rating: 3.7

iTel Connect is a business VoIP and telecommunications service provider that designs and develops phone solutions for businesses of all sizes. iTel Connect is part of 8x8, a leader in the VoIP telecommunications industry. iTel Connect is a one-stop shop of all of your business communication needs. Providing customers with unparalleled quality service, iTel Connect will design the perfect telecom solution for you and your business.

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Is this as good as it gets.

Jun 26, 2007

user_review

Sound Quality

Average: 2.7 (1 vote)

Price

Average: 3 (1 vote)

Customer Service

Average: 2.7 (1 vote)

Features

Average: 1 (1 vote)

Reliability

Average: 4 (1 vote)

Rating

Average: 2.7 (1 vote)

I am happy i only signed a 1 year agreement with them. The core features work just fine, except for forwarding calls...and tech support can't help us with this...won't work. Customer service takes a long time to respond. I am counting the days to switch and came to this site to look for other options...

iTEL Connect- Best in Class

May 15, 2007

user_review

Sound Quality

Average: 4.7 (1 vote)

Price

Average: 4 (1 vote)

Customer Service

Average: 4.7 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.7 (1 vote)

I am a customer and now a partner with iTEL Connect. After having used, sold and represented several hosted and premise based VOIP systems, I have seen a lot of pitfalls and lack luster services that exist out there. iTEL has a product set that is perfect for the small business. They host my voice, e-mail, and fax, which synchs with my Outlook and my Treo. It has been extremely dependable. Both my company and my customers are extremely satisfied with this product set. So far all of my customers have never had an issue, and several have chosen the product set with the service level agreement. I would highly recommend this product to anyone looking for a dependable solution that will benefit their company.

iTEL Connect

2005Year Founded

2User Reviews

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Overall Rating

3.5

Sound Quality73%

Reliability90%

Features60%

Customer Service73%

Price70%

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