close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

Broadvox Reviews

Broadvox is one of the major players in the VoIP market. With enterprise and carrier-level solutions (that means that Broadvox offers wholesale VoIP solutions), Broadvox has the network and services to supply just about anyone with VoIP technology.

Broadvox also offers SIP trunking and VoIP technology for small businesses, too.

Since Broadvox is a wholesale provider, their small business service is a little more piecemeal than other business voip services. Since you pay for the services you need, you do have the potential to save big - and you don't have to pay the same amount for your mom-and-pop jewelry shop as your 1500-person call center.

The plan listed to the right is a sample. It includes:

  • 5 extensions
  • 5 fax to email accounts
  • 5 mailboxes (voicemail)
  • 2 auto attendants
  • 1 call queue
  • 1 "conference" room

Other add-ons are available for a small amount per feature. With Go! Hosted's easy online administration portal, adding these extra services is a snap.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Broadbox Review

user_review
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)

Broadbox is NOT customer friendly. Recently I attempted to port away a few
numbers from them. They like to play games with the porting process. They
will deny your port for "invalid address". This happened more than 5 times
when I had the correct address. Finally I opened a complaint with the FCC.
A lot of times what a carrier will show for a Service Address is NOT the same
as the billing address. In this case both the Service Address and Billing
Address were they same. They hope you will get tired of fighting them and
just give up. This is an on going case that has lasted for about two weeks
and I am waiting to hear back from the FCC to the port completion with
Broadbox. I will never buy DIDs or service from this company or anyone that
resells their services again. They are the worst in my opinion.

None really.
Dicey. Not up front. Ignore Customer requests.
No

Broadvox: No Big Problems

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

I've been a customer for about 6 months now and no big problems. We used a hosted solution from them and I haven't had any issues or trouble with connectivity or call quality.

Reliable, consistent technology, no problems.
Can be a little difficult to get CSRs on the phone, but after you do, they're helpful.
Yes

Broadvox

-
2001Year Founded
50%Recommend
2User Reviews

Overall Rating

2.5
3
50%
70%
70%
50%
60%

Service Locations

    Recent Reviews

    BryteCall Logo
    5
    BryteCall

    Great service! was very simple and quick to get our new system setup. Jonathan was our rep. highly recommend.

    March 26th, 2024 - italdoors
    BryteCall Logo
    5
    BryteCall

    BryteCall has been easy for use and their customer service is very responsive. Furthermore, BryteCall offers great rates making it a suitable choice...

    March 23rd, 2024 - Mike Vanessa

    Most Recent Blog Posts

    Everything You Need to Know About TCPA Compliance

    In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...

    Mar 15, 2024
    How Does Outbound IVR Work?
    How Does Outbound IVR Work?

    Interactive Voice Response (IVR) systems have become an integral part of modern communication strategies for businesses across various industries. While inbound IVR is widely known for its role in...

    Mar 15, 2024