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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
8x8, Inc. delivers small-to-mid-market businesses reliable cloud-based communication solutions that use existing high speed internet connections. 8x8 also offers VoIP features and quality phone service at a competitive cost. Providing both business VoIP solutions and residential VoIP solutions, 8x8 is highly committed to matching phone service plans for your communication needs.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform reliably. The company caters to enterprises from different industries, such as healthcare, transportation, education, insurance, and more.
Advanced Communications Systems
Based in San Jose, California, 8x8 brings a range of products and services that offer a comprehensive set of features at a competitive cost. These include the 8x8 Virtual Office (8x8’s cloud-based VoIP phone service), 8x8 Virtual Office Pro (a VoIP phone service bundled with online fax, call recording, and web conferencing), and 8x8 Virtual Contact Center (the company’s cloud-based contact center solution). They also offer a secure and reliable Unified Communications suite that integrates 8x8’s business phone service, virtual meetings, video conferencing, and more. In addition, 8x8 supplies a line of IP phones, conference phones, and video phones from trusted brands.
Secure and Compliant Solutions
8x8 understands that businesses these days want more from their communications solution apart from excellent features and competitive cost. They also value security. 8x8 safeguards their users’ mission critical communications through a host of security and compliance measures. 8x8’s solutions are compliant to various industry standards, including PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.
Have had service with the company for nearly 17 months and the price started
at $35.29 per month and I did not closely monitor pricing on my account and
within 17 months the price more than doubled to $74.13, no additional
services added...since the bill is paid by a business credit card it was my
mistake for not contacting the company sooner, but every 2-3 months the
company arbitrarily raised the prices, now they are more expensive than a
traditional phone company!
I do not recommend especially as they make you jump through hoops to cancel
service...avoid this company, less expensive options are available like Ooma,
have service with this company for 3 years and no price increases!
service is ok
doubled pricing for no know reason other than to make more $$$$
No
BAD Service - Bad Customer Service! 8x8
carseast
This company is run by a group of incompetents. Horrible service and worse
customer service. Their level one support people don't seem to have much
technical training if any. Customer service people don't have the power to
correct billing issues. Horrible experience... I advise you go elsewhere!
Non
Service unreliable, Support incompetent.
No
Excellent Product-Service-Value
Michelle Mosher
We have used 8x8 since our office opened and we have rarely had any issues.
If we do they are taken care of immediately. We were new into the VOIP
world, but love the service and the features we can share with our clients.
The ability to be out of the office and still accessible is our greatest
option and we love that the fax and voice mails come to our emails as well.
For what we pay, we can't beat what we have! The only thing that would make
it better is a wireless headset, but that's my issue, not theirs!
Features, Pricing
None
Yes
VP - Park Heights Roofing
parkheightsroofing
8x8 VOIP phone service has helped propel our company to the next level by
ensuring that we could both handle the flexibility needed in this day and age
for office and mobile calling as well as the call volume. I highly recommend
8x8 service for their excellent phone service, customer care center and
features. Every time I have needed help setting up a feature or creating away
messages for vacations or best way to use the auto-attendant, a live personal
8x8 representative has been available to help me quickly and accurately.
Flexibility across platforms, mobile, multiple locations, ring patterns.
Excellent customer service always available to help when trying to set up
features or upgrade service.
No cons just make sure you have very good internet service.
Yes
Agency Owner - review for 8x8
traisley
Amazing product with superior customer service. I have owned an insurance
agency for over 25 years and 8x8 has far and away been the best phone service
provider we have had. I highly recommend them. Santa Clara Insurance Agent
Great customer service. Very polite, and very helpful anytime I need them.
None to speak of, just make sure you have a good internet provider 1st.
Yes
IT Manager
Ralph Bacon
8X8 has been the best solution imaginable for our business! We operate
seasonally out of multiple locations with seasonal employees. It is extremely
easy to set up new lines, re-configure, and very economical. We went from 5-6
different phone carriers to just one service saving us time, technical
expertise, and most importantly money. The service from 8X8's technical staff
is easy to get a hold of and very knowledgeable about their product. I never
hesitate to share my experience with other business people. Thanks 8X8!!!
Flexibility, easy to configure and change on the fly, economical, great
customer support
None
Yes
Corporate Secretary Treasurer - 8x8
We just got our new phone system 5 days ago. The phones are good quality and
the voice quality is excellent.
They walked us thru the entire set up and answered all our questions.
I was expecting many issues, but the entire process went very smooth.
We are saving about $150 per month from our last carrier.
Customer service is GREAT
Non
Yes
Horrible Customer Service 8x8
rjnrv
8x8 customer service is not good, expect bills of $60 per month per line and their billing system is horrible. We ran phones for multiple companies and for over two years have had problems downloading the phone statements. You have to go online and get them, they will not send them to you and over the years, there have at least three times that the statements could not be downloaded for several months at a time. Tech service agreed there was a problem each time, but could not produce a statement.
They have no problem billing your credit card, and with money in hand, it seems as if your problems are not their problems.
The telephone system does work and sound quality is good if you have blazing fast internet.
Very expensive, poor customer service/tech support. Billing statements are a pain to access if available at all.
No
Absolutely not!
country
Initial phone rates were great and so was the quality for the first year. Everything got progressively worse. I got new phones, new modems that were specially made for 8x8 that did absolutely nothing. Phone bills doubled in about 6 months. Phone calls would fade in and out and I would miss whole parts of the conversations. Features on the phone like the auto attendants would just come off for no reason as would the greetings. I would get voicemails at 7 am that said they were left at 5 pm that evening and nobody could figure out how to fix it?? I was with these people for 5 years and I called to drop a couple extensions and they said I had to give them 30 days notice. When I wanted to drop one of my numbers, that I'd had for years, I was told I had an Early Termination Fee?? I didn't sign a contract with them. They said because they posted it on their website it was the contract. I would warn anybody against signing up with these scammers!!
Price was better than landlines.
Sound quality progressively got worse.
No
Office Owner and manager for Dr. Long's office - 8x8
Jasmine
Top Reasons to Drop Your Phone Service in Your Medical Practice
If you have the internet in your office you can save a fortune on your phone bill. There is a much better way to utilize your phone in the office and here is how:
You can answer phones, block junk calls, fax papers right off of the internet safely. The key is to team up with a company that gives you a Business Associates Agreement. This will cover HIPPA's regulation for Itech in your office for your phone, faxing and answering service. Oh, by the way I have to mention that you can also close your contract with your emergency after hours phone service too. You will not need to ever miss any emergency calls again. The ability to have the calls sent to you any where at any time is now available.
Let's take a deeper look at how to save money. It cost a lot for a answering service that may or may not record the messages and phone numbers correctly for you. This is all taken care of because you will hear the message coming in and be able to call directly to the patient any where you are at. Out of town, no problem, at home you are covered. This team will be able to get the message right to your iphone or any other mobile phone thru the app that comes along with your service.
I know your thinking it is too complicated and that's is reasonable to think that way at the start. All of our questions were answered by their award wining sales team and tech team when we signed on. Yes, I dropped our local phone company and found the best service for our office. Have I saved a lot from going this route. Yes, many times over. I can also control when to answer the phones so that I can talk with the patients and find out just what they need. It allows for better scheduling for the doctor as well.
Love Monday mornings with all of the emergency's hitting your answering machines, I don't have to worry about it at all. I just open the app the night before, review the messages and then go right to my schedule to see where to schedule them in. My dental software is on the cloud and I my new phone service tech support is just as great as my dental software team!
If you want your patients to hear certain announcements when they call in you have this feature in the auto attendant. You will not have to pay extra for this feature and in fact you can drop your prerecorded sales message that you have pay for and design your own add for free.
Our office likes the fact that we can trail any call that comes in. We are able to print a call list out and call back the patients who don't leave a messages. It has really brought in more revenue when we are out of the office. Patients will not always leave a message on your off hours but they love it when you call them back and say I say, “I saw your phone number on our call log what can I do for you!” It will bring in more and more costumers for your office and your patients know that your team will call them back!
In running the technology in our office, I can say first hand that this team is very capable of running our phone system, hands down. I only choose the top of the line companies to work with because my time is valuable in running our office. Oh, by the way you can down size your staff using this phone system as well. We have a very small staff and I have all of the technology working great in our office!
Now, in short here is what you are looking for:
Phone, faxing and answering abilities for your office.
No more phone bills
No more need for emergency answering services
24 Tech support for all your business needs
Business Associates Aggreemet for HIPPA compilance
No more large overhead cost from your local phone company
Ability to block junk calls
Ability to use a super great auto attendant that you will never live without it again!
Check your messages anywhere
Call patients on the go
Block Junk Calls and use your phone more wisely
There is much more than what I have mentioned above that this team can give you at a price that the phone company can not beat! Don't forget they major in supporting Medical and Dental offices so that is a big plus with this company.
Who is the company? It is 8x8.com and your going love being with this team.
Phone, faxing and answering abilities for your office.
No more phone bills
No more need for emergency answering services
24 Tech support for all your business needs
Business Associates Agreemet for HIPPA compilance
No more large overhead cost from your local phone company
Ability to block junk calls
Ability to use a super great auto attendant that you will never live without it again!
Check your messages anywhere
Call patients on the go
Block Junk Calls and use your phone more wisely
As one of the oldest and largest providers in the VoIP market, 8x8 has an advantage of experience and broad market share. That means that 8x8 can offer multiple tailored plans to meet your business needs: 8x8 has, appropriately, eight different plans, from Unified Communications plans, to Mobile Solutions, to SIP Trunking, and specific faxing plans.
8x8 also offers residential plans, all with a similar theme: freedom from minute limits. Each plan offers some variation on unlimited calling. Freedom Unlimited offers unlimited calls within the United States and Canada, Freedom Unlimited Global offers the same deal, but with unlimited calling to 40 frequently called nations around the world. Sign up for Freedom Annual to secure savings on unlimited calling for one year.
The Rub
For businesses, 8x8 offers a rich business phone system in the cloud. Their business phone service plans come with two options: Virtual Office and Virtual Office Pro, both of which included unlimited calling and a host of features that businesses need to be powerful and productive. Both tiers have access to US-based support, and integration with Salesforce, NetSuite, and Zendesk. These business phone plans can be combined with one of 8x8's VoIP service plans: Metered Extension, Unlimited Extension (most popular), or Global Extension.
8x8's Unlimited Extension plan gives users unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom. On top of this, customers get free in-network calls with any 8x8 customer worldwide (Disclaimer: calls to mobile, premium, special, and information service numbers are not included in this). The Metered Extension plan offers unlimited inbound calling, unlimited calling to and from any 8x8 extension, 250 minutes of outbound calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls. And the Global Extension plan is essentially like the Unlimited Extension plan with the added bonus of unlimited calls to select international locations (see provider site for details).
Bottom Line
8x8 brings the best in business phone systems, stressing advanced phone features combined with collaboration and mobility at a cost you can afford. Their service plans use your existing broadband connection to provide you with Unlimited Calling as well as access to CRM integration, instant messaging/chat, and mobile apps. They pride themselves in providing VoIP solutions that are flexible enough for your business, yet secure and reliable enough where you will never feel confident in your phone system. Furthermore, 8x8's global reach makes it easy to call and connect all over the world.
Awards
8x8 has received the following awards:
Voted Industry leader in Unified Communications vy Gartner Magic Quadrant
Voted Top Hosted VoIP Provider (5+ years!) by Infonetics Research
Voted Top 25 Best Small Companies by Forbes
Earned CloudTrust Enterprise-Ready Ranking by Skyhigh Networks
Our Two Cents
For a VoIP provider that specializes in innovation and award-winning services, 8x8 is a good choice. By choosing 8x8 as your VoIP provider, you are signing up for a secure, enterprise-grade cloud solution that gives you the flexibility your business needs. They combine affordability with reliability in their Virtual Office and Virtual Office Pro VoIP solutions, both of which offer US-based support, unlimited calling, integrations, and a number of VoIP-ready features (like auto attendant, conference bridge, music on hold, etc.) that will help you to connect and collaborate with your employees and your customers. Easily add Metered, Unlimited, or Global Extension service plans to meet the needs of your employees.
With Unlimited Calling and a U.S. based support team, Virtual Office from 8x8 is a powerful business VoIP service that easily lets you communicate and connect. Their cloud-based phone solution ensures that you are getting advanced phone features at a price that can help you save up to 50% on your monthly phone bill.
Key Features
Unlimited Calling
Mobile Apps
Call Management
Easy Set-Up
Notes
Upgrade to Virtual Office Pro to get Call Recording, Web Video Conferencing, and Internet Faxing. Call Monitoring also includes Barge and Whisper features. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$39.99
Promo Price
$19.99
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
$59.99
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year postpay : $19.99 / mo.
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
No
Mobile App
No
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Virtual Office Pro
Plan Summary
Virtual Office Pro is the best value for business VoIP. On top of the unlimited calling, mobile apps, US-based support, and full feature list, you get Web Conferencing with Video, Internet Faxing, and Call Recording. It is an all inclusive cloud communications phone system that brings you the best of a hosted PBX
Key Features
US-based support
Unlimited calling
Web Conferencing
Call Recording
Notes
Virtual Office Pro has all the features of Virtual Office, PLUS Web Conferencing with Video, Internet Faxing, and Call Recording. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$49.99
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year postpay : $49.99 / mo.
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
-
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
No
Mobile App
No
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
No
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 Metered Extensions
Plan Summary
Similar to 8x8's Unlimited Extensions offering, the Metered Extensions plan gives you unlimited inbound calling, unlimited calling to and from any 8x8 extension, 250 minutes of outbound calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls.
Key Features
30 Day Guarantee
Unlimited Outbound
Free Inbound Calling U.S.
Local Tech Support
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$24.99
Promo Price
N/A
Price Disclaimer
$24.99 for Virtual Office; $34.99 for Virtual Office Pro
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
250
Add'l Local Min. Cost
$0.030
Long Distance
-
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
$0.029
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 Unlimited Extension
Plan Summary
This is the most popular extension service plan offered by 8x8. With it, you get unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom. An unlimited extension includes unlimited worldwide network calls with any 8x8 customer, business-class voicemail and a unique direct inbound dial (DID) telephone number.
Key Features
Most Popular Ext. Type
Unlimited Calling
Business-Class Voicemail
Unique DID
Notes
Any outbound calls to mobile phones, premium, special, and information service numbers are not included in the unlimited international destinations. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$39.99
Promo Price
N/A
Price Disclaimer
$39.99 for Virtual Office; $59.99 for Virtual Office Pro
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
Yes
Click-to-dial
No
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 Global Extension
Plan Summary
If you make a lot of international calls, then the Global Extension plan is a good choice for you. It is very similar to the Unlimited Extension plan except that you get the additional benefit of unlimited calls to select international locations (see provider for country list). International rates apply on all countries not listed on the included international locations.
Key Features
Unlimited U.S. Calling
International Calling
Business-class Voicemail
DID Telephone Number
Notes
See site for select international locations. Upgrade to the Virtual Office Global Pro Plan to also include web conferencing, Internet fax and call recording. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$79.99
Promo Price
N/A
Price Disclaimer
$79.99 for Virtual Office; $89.99 for Virtual Office Pro
Setup Fees
$39.99
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 Call Center Software
Plan Summary
8x8's call center software is a virtual solution, and therefore requires no on-site hardware. It is easy to deploy, and offers a number of call center software features that will help you enhance your call center operations.
Key Features
Cloud-based
Skill-based Routing
Reliable
Feature-rich
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
-
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
-
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
No
Anonymous Call Rejection
No
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
No
Call Forwarding - Advanced
No
Call Hold
No
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
Yes
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
Yes
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
No
Caller ID
No
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
No
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
No
Custom Greetings
No
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
No
Directory Assistance (411)
No
Do Not Disturb
No
E911
No
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
Yes
Local Number Portability
No
Mobile App
No
Mobile/Desktop Sync
No
Music on Hold
No
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
No
Simultaneous Ring
No
Softphone
No
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
No
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
No
Voicemail to Email
No
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 SIP Trunking
Plan Summary
8x8's SIP Trunking option is a flexible VoIP solution that is scalable to any business of any size. With unlimited (and free!) on-net calls and unlimited concurrent calls, 8x8's SIP Trunking solution aims to help your business save on high quality digital voice. Enjoy low up front costs and rapid deployment that utilizes an award-winning 8x8 digital voice network.
Key Features
Unlimited lines
Easy customization
Keep your existing system
E911 and CALEA compliant
Notes
3 different contract options. Prices vary depending on contract length. Add pre-paid nationwide minute bundles with low per-minute rates. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
-
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Included
Incl. Long Distance Min.
1000
Add'l Long Distance Min. Cost
$0.030
Plan Features3
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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