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Jan 01, 2026
Voxby vs Unlimitel
Compare Voxby vs Unlimitel. Find out whether Voxby or Unlimitel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Unlimitel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
Unlimitel offers complete business and residential telephone solutions for their customers. Providing everything from VoIP phone service to Internet access and monitoringm, Unlimitel has it all. If you are looking for high-quality and reliable...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2007
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
If you are like me and have been with Unlimitel since the days of Stephan Monette, it's time to reconsider your options. Primus, who purchased Unlimitel 7 years, is no longer interested in your business. With two DID price increases in less than a year (up $4/mth to $7.95) and per minute rates up 50% (1.5ยข a minute), it's time to look at voip.ms like I did. So much more for less money and customer service to boot. The latter was inexistant following the Primus takeover. I ported my number from Unlimitel without a hitch before my renewal date. There are some reports about Unlimitel charging cards after you close your account, but since mine expired (and I didn't update it on their portal) I did not have that issue. Unlimitel did charge me a $5 porting fee which was deducted from my existing balance.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
