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Voxby vs Flowroute
Compare Voxby vs Flowroute. Find out whether Voxby or Flowroute is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Flowroute and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
Flowroute strives to deliver a reliable, scalable network to companies deploying communications in the cloud. Through their cloud-based products and solutions, Flowroute is helping businesses address everyday telecom challenges.
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Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: Flowroute
- Headquarters Country: USA
- Founder Year: 2007
Plans Available*
- N/A
- Unlimited Calling & Messaging - $0.00
Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
We have used Flowroute for several years. All along we have been highly impressed with their call quality, customer support, and price. They have scaled with us as our business has grown. We recently discovered their APIs which has been a godsend for us – because we can now manage our phone numbers in an automated fashion. Another important factor for us was to have SMS. Flowroute’s Messaging API solved that gap for us – although you do need to have some developer skills to implement.



