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Voxby vs MegaPath
Compare Voxby vs MegaPath. Find out whether Voxby or MegaPath is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and MegaPath and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 14 Reviews
Overview:
MegaPath is a Voice over Internet Protocol provider that provides business-oriented voice solutions along with business internet, network & security, and cloud IT solutions for businesses of all sizes in all industries. They provide a single...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website: megapath.com
- Headquarters Country: United States
- Founder Year: 1996
Plans Available*
- N/A
- Hosted Employee Local - $19.95
- Hosted Employee National - $19.95
- Hosted Employee National with UC - $29.95
Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
Our growing business needed a new phone system and MegaPath has been great to work with. From the beginning our Project Manager was awesome at setting up our entire system and getting it up and running. Now anytime we have issues or question regarding our system, EVERY Voice Operations employee we speak with is courteous, knowledgeable, professional and wonderful to work with; they have worked hard to answer or fix any issues we have. This company is the way to go!!!
We are a small company with multiple sites in two sites. We moved one of our office locations and upgraded to new Polycom phone sets at both sites. The sales, project management and technical staff at MegaPath helped us to find the best service and equipment solution for interfacing with the building infrastructure and worked with the building owner's IT department located in Italy. In the end, MegaPath came through for us.



