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Jan 01, 2026
Voxby vs pbxnsip
Compare Voxby vs pbxnsip. Find out whether Voxby or pbxnsip is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and pbxnsip and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
Overview:
pbxnsip has been providing business VoIP solutions to the IP Telephony market since 2005, and since then, have provided their customers with technology and services way ahead of the times. pbxnsip is at the forefront of the industry and always...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
We tried to use this system for about a year and it was an absolute nightmare. Dropped calls, phones crashing in the middle of a conference call, FXO sound quality was a complete joke, faxing never worked despite using supposedly supported interop scenarios and T.38 set up correctly, and numerous features that were supposedly included with our system were showing as blocked by the license. When we complained to PBXnSIP (now Snom) and tried to get tech support, they complained to us that we were a direct customer and that was not how they did business, we should instead contact the reseller for tech support. The reseller told us that their only channel of support with PBXnSIP was via the online support forums. It seems that PBXnSIP really went out of their way to try to avoid providing tech support. PBXnSIP was a total waste of time and money and caused a great deal of frustration. We switched to Cisco Unified Communications Manager Express a while ago and couldn't be happier, unlike PBXnSIP it works reliably as advertised, interop with other products is fantastic. Unlike the Snom phones, the sound quality is actually good too.
We had high hopes to save money with them but its been short of a nightmare. We have swithed to a new company and haven't had any problems like with pbxnsip.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
