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Voxby vs Atlantic Telecom
Compare Voxby vs Atlantic Telecom. Find out whether Voxby or Atlantic Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Atlantic Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
Provider Info
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- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2003
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
Im a total newbie when it comes to using voip, but i did a lot of reading on the subject. After getting my last phone bill (yes i like to talk) i decided to take the plunge and signed up with atlantic telecom. The sign up process only took about 5 minutes in all and i got all my instructions by email soon after. My box arrived after 3 days (i was told up to 7) and was very pleased with myself after figuring out what to do with the cables. - yes im a female and know nothing about computers and the like. Anyway to cut a long story short i have to say WOW. The call quality is very very good and i love the features i get including voicemail to email - very neat! For $19.99 a month i get unlimited USA / Canada & Europe calls (my mothers in england) and i am just so impressed with the whole thing. I recently found out i can even use my laptop with a phone called x-phone or something like that - its pretty cool too. I have never used anyone else for voip, but im glad i chose the company i did - top marks all around. My account management features are really easy to use and i can log in at anytime to see anything i need to. I kept my phone number for FREE too, no porting. There was no small print or catches that i found with other providers - another big plus for me. With this atlantic telecom, unlimited is unlimited, not limited like vonage



