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Voxby vs Sunrocket
Compare Voxby vs Sunrocket. Find out whether Voxby or Sunrocket is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Sunrocket and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
Sunrocket was a VoIP provider that went out of business in 2007. Many VoIP companies reached out to former Sunrocket customers, which, at the time, was an up-and-coming VoIP provider.
Please give us your Sunrocket experience, if you can...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
Had Sunrocket up until the D-Day, the day of sudden closure. Switched immediately to Voip.com, which was a bad service, then to Voipo.com (with an 'o') in March 2010 to where I am today as of November 2012.



