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Voxby vs Sangoma
Compare Voxby vs Sangoma. Find out whether Voxby or Sangoma is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Sangoma and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
Overview:
Sangoma offers hardware and software products for large-scale telephony carriers and projects.
Sangoma's gateways and voice hardware allow users to set up their own large phone systems. Sangoma also provides equipment...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 1984
Plans Available*
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
I have nothing great to say, and will emphasize that if you go with this company, expect to never have your support calls handled and for every day there to be an issue. Not only would I never recommend this company, I also would say anyone looking to save money to spend more knowing you won't lose clients due to Sangoma's negligence.
Very worst support from sangoma. I am using 3cx they don't how to route the calls. its taken more than a month still they not able fix.



