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Voxby vs Layer Four Solutions
Compare Voxby vs Layer Four Solutions. Find out whether Voxby or Layer Four Solutions is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Layer Four Solutions and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
Overview:
Note: Our site editors would caution you before using this company. We cannot recommend them.
Layer Four Solutions is a complete telecommunications company, offering broadband Internet,...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2009
Plans Available*
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
We just use this service to test used IP phones so we couldn't tell you much about the reliability and features. But we sure do appreciate their customer support and low price.
I ordered Layer4 so that I would have a reliable business line. Before I received my Cisco IP phone they helped me set up my soft phone on my computer step by step, and if I got stuck on something I would call them and they gladly explained everything. Once I received my IP phone it was fully set up, all I had to do was plug it into my network and plug in the power and I had a phone. For anyone who needs a phone that comes with everything and a great support team behind it I would gladly and fully recommend Layer4. Also you never have to worry about contracts.



