In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Vonage Business vs Broadvox
Compare Vonage Business vs Broadvox. Find out whether Vonage Business or Broadvox is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage Business and Broadvox and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 65 Reviews
- 2 Reviews
Overview:
Vonage’s Business Cloud is one of the strongest offerings for SMB organizations looking to gain an entire Unified Communications platform that enables users to connect via voice, chat, text messaging or even video. Pricing is competitive, with...
Broadvox is one of the major players in the VoIP market. With enterprise and carrier-level solutions (that means that Broadvox offers wholesale VoIP solutions), Broadvox has the network and services to supply just about anyone with VoIP...
Provider Info
- Website: vonage.com
- Headquarters Country: United States
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2001
Plans Available*
- Vonage Business Build Your Own Plan - $19.99
- Vonage Call Center - N/A
- Vonage SIP - N/A
- N/A
Users Average Rating
Recent User Reviews
Our company transitioned from POTS to VOIP about 2 years ago. The first provider we were using had very poor uptime and performance, so after 3 months we switched to Vonage. We've had no issues or problems with Vonage since we switched to them. Set up was easy. For reference, our company has 17 employees.
When we first switched to voip around 2 years ago, Vonage was the name we all knew. We got set up really quickly and since then, haven't had any headaches at all. Our extensions all work and we haven't had any down time. Vonage business voip works for us.
Broadbox is NOT customer friendly. Recently I attempted to port away a few numbers from them. They like to play games with the porting process. They will deny your port for "invalid address". This happened more than 5 times when I had the correct address. Finally I opened a complaint with the FCC. A lot of times what a carrier will show for a Service Address is NOT the same as the billing address. In this case both the Service Address and Billing Address were they same. They hope you will get tired of fighting them and just give up. This is an on going case that has lasted for about two weeks and I am waiting to hear back from the FCC to the port completion with Broadbox. I will never buy DIDs or service from this company or anyone that resells their services again. They are the worst in my opinion.
I've been a customer for about 6 months now and no big problems. We used a hosted solution from them and I haven't had any issues or trouble with connectivity or call quality.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
