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TelePacific vs MyWebCalls
Compare TelePacific vs MyWebCalls. Find out whether TelePacific or MyWebCalls is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelePacific and MyWebCalls and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 1 Reviews
TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices....
MyWebCalls is a PC to Phone service created and run by a leading UK Internet Service Provider, Fused Group. They have a fibre network throughout Europe and the London datacentre is connected to many of the world's leading Internet providers....
- Headquater Country:
- Founder Year: 2004
- Headquater Country:
- Founder Year: 2003
Users Average Rating
Recent User Reviews
Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations. The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised. The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit. My monthly bill should be $980.00 now it’s up to $1223.78. In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls. When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate. Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.
Telepacific is a great choice! This year I was given the task of installing a T1 line. I spoke with AT&T and was disappointed with their service. I found Telepacific and they were on site within a few days with a reasonable quote. We decided to go with them and it has been a good decision so far. Their service people are friendly and competent. Early on, we had a breakdown. It was resolved in a few hours with new equipment (I was told) installed off site somewhere. Since then, there have been no problems. Their customer service is easy to reach and called with updates during the installation.
I was a regular user of mywebcalls since last 4 years and having several accounts but since last few months they stopped their service & today I got email that they sold the company to gk.microtalk.co.uk when I login to my accounts I found all the credit from my accounts became nill. When I complain to them they replied " We can not transfer your previous balance." This is a real cheat to their customer & users.
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