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TelePacific vs Revo Premium
Compare TelePacific vs Revo Premium. Find out whether TelePacific or Revo Premium is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelePacific and Revo Premium and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 0 Reviews
TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices....
February 2010 update: We were unable to find a working website for Revo Premium. The provider is probably out of business.
- Headquater Country:
- Founder Year: 2004
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations. The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised. The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit. My monthly bill should be $980.00 now it’s up to $1223.78. In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls. When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate. Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.
Telepacific is a great choice! This year I was given the task of installing a T1 line. I spoke with AT&T and was disappointed with their service. I found Telepacific and they were on site within a few days with a reasonable quote. We decided to go with them and it has been a good decision so far. Their service people are friendly and competent. Early on, we had a breakdown. It was resolved in a few hours with new equipment (I was told) installed off site somewhere. Since then, there have been no problems. Their customer service is easy to reach and called with updates during the installation.
Got stuck with Teleblend after Sunrocket went down, and finally got around to switching carriers. I called around to a few different companies, until I got on the line with a nice young person at Revophone.com They seemed to have a lot of useful features (most of which I won't use) and the salespeople were pretty helpful and they claimed to be able to transfer my old number over from sunrocket so I signed up. They make you take a Linksys telephone adapter and there is an activation fee for that along with shipping charge - I would have liked to have used my Sunrocket gizmo, but they said that I would need to reprogram it and that is a little more than I can handle right now. I guess it looks nicer than the old sunrocket device anyway. Just like Sunrocket it was easy to install and I had it setup and working within about 10 minutes. I didn't really have any issues at all until about the 3rd day when I was on a long distance call to my friend in Ohio. We were talking and then all of a sudden I could hear her, but she couldn't hear me. So I called support and was shocked by how easy it was to get an intelligent, tech support person on the phone! Turns out I have a particular router that needs a tweak to work with the service. It's done and my service has been great since then. In fact, I'm writing this review on advice from Luke in support as a way to give THANKS to all of the people at Revo that helped me. I am very happy with the service and will refer my friends!