close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

TelePacific vs BroadConnect Telecom

Compare TelePacific vs BroadConnect Telecom. Find out whether TelePacific or BroadConnect Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelePacific and BroadConnect Telecom and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 3 Reviews
2.8
2.7

Overview:

TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices....

BroadConnect Telecom provides VoIP services which include Hosted PBX, SIP Trunking, Hosted Call Center, Video Conferencing, Business internet, and VoIP equipment. They are a leading VoIP service provider in Canada. BroadConnect offers businesses...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2004

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations. The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised. The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit. My monthly bill should be $980.00 now it’s up to $1223.78. In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls. When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate. Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.

aammari September 17th, 2013

Telepacific is a great choice! This year I was given the task of installing a T1 line. I spoke with AT&T and was disappointed with their service. I found Telepacific and they were on site within a few days with a reasonable quote. We decided to go with them and it has been a good decision so far. Their service people are friendly and competent. Early on, we had a breakdown. It was resolved in a few hours with new equipment (I was told) installed off site somewhere. Since then, there have been no problems. Their customer service is easy to reach and called with updates during the installation. 

eslagle1 August 8th, 2008

We asked for a quote on a phone system for our 2 locations. We do a lot of calling with in the 2 offices and sales agents on the road because of the nature of our business and wanted a solution that was quick to deploy and would run for home, office and mobile workers. Broadconnect telecom provided us with a demo to test with all the features enabled. After testing other systems from other companies we decided to go with BroadConnect and it has been about 5 months and we couldnt be happier. Apart from a couple of downtime episodes, one of which was due to our ISP's problem, we are happy with the service and the solutions provided.

rainasen August 8th, 2017

We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making it through a very long 3 year contract with BroadConnect, I have have very little that is positive to say about this company. From day one we struggled with call quality and functionality. For a midsize company like ourselves the hosted system they provide is way too locked down to administer effectively and they never were able to provide all the functionality that was promised during the sale of the system. Their helpdesk is not very helpful as on many occasions my network admin knew more about networking than their technicians. At the end of the day while the price is great, the hassles and lack of accountability from this company is not worth the trouble.

dslltd September 19th, 2016
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

magicJack logo
1
MagicJack Plus

Not doing anything exotic with MagicJack so a limited feature set is not a problem. The device seems to work fine. Customer service, however, is...

January 23rd, 2019 - Captjohn787
windstream logo
1
Windstream

This is an awful company. No ethical standards at all. They were charging our church $240/month for VOIP phone services for years. We finally...

January 21st, 2019 - rbceugene

Most Recent Blog Posts

contact center solutions concept
Q&A with TCN: on Streamlining Payment Processing in...

Organizations seeking new approaches and solutions to grow their businesses and enhance employee experiences while cutting costs and delivering value to their customers should engage in collaborative...

Jan 10, 2019
voice over internet protocol phone on notepad
Competitors to Vonage in 2019

In its infancy, there were only a few providers and household names in the Voice over Internet Protocol (VoIP) industry. VoIP was introduced in 1995 with a company called VocalTec and their product...

Jan 08, 2019