Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
ShoreTel vs OneSuite
Compare ShoreTel vs OneSuite. Find out whether ShoreTel or OneSuite is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and OneSuite and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 1 Reviews
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
OneSuite provides a unique selection of VoIP products both for you residential and business VoIP needs. Their payment and usage plans, while very different from those of their competitors, may prove to be the best and most intuitive plans for you...
- Headquater Country:
- Founder Year: 1996
- Headquater Country:
- Founder Year: 1999
Users Average Rating
Recent User Reviews
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
I've been using onesuite since 2010 and i rarely have problems with their service, i'm using their voip and fax service. I used to subscribe to their call-forwarding service but cancelled the number since I no longer travel overseas. Their customer service representatives are all very accommodating and helpful, although waiting time can take up tp 15 minutes. my only complaint is sometimes my account would be logged out of the voip app for no reason and without notification, causing me to missed some calls. but overall the reception and quality of the calls is good and they don't have a monthly fee so there's that. unlike other services where i'm required to pay 12-15 dollars a month for a service that i'll seldom use.