Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
ShoreTel vs iTalkBB
Compare ShoreTel vs iTalkBB. Find out whether ShoreTel or iTalkBB is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and iTalkBB and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 19 Reviews
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
iTalkBB is a popular home phone service provider for VoIP phone calls between the United States and Canada and China, Hong Kong, and Taiwan.
- Headquater Country:
- Founder Year: 1996
- Website: www.italkbb.com/
- Headquater Country: Ontario
- Founder Year: 2004
Users Average Rating
Recent User Reviews
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
I've been using iTalkBB's home phone and Chinese TV for years. Their service is great and affordable. With the price paid, I'm satisfied with the phone call quality and the variety of TV shows. Recently, a customer service representative reached out to me and introduced the iTalkBB home security camera. As a long-term customer, I decided to give it a try considering the camera was being marketed at an unbeatable price with attractive promotion. I've had the camera for almost three months now. It works great and does its job. I can monitor the camera closely through a phone app. I'm a frequent online shopper, therefore I absolutely love the two-way communication feature which allows me to talk to the delivery guy during this period to avoid unnecessary contacts. My neighbor is also interested in the camera after she saw how it works and I would recommend it to people who want security cameras for their home with limited budgets.
I've used their service for years. Indeed, I rarely use their phone service due to the rising of mobile service and WeChat. However, their Chinese TV and new products make me feel the company is specialized in serving Chinese immigrants. I see there is some negative comment about this company on billing and contract. The only thing I would like to recommend to other consumers like me is: Read before you sign, ask before you pay!