The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

ShoreTel vs netTALK

Compare ShoreTel vs netTALK. Find out whether ShoreTel or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and netTALK and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 10 Reviews
  • 28 Reviews


ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...

netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996
  • Website:
  • Headquater Country: United States
  • Founder Year: 2008

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.

BarbaraG July 1st, 2015

Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.

BarbaraG June 15th, 2015

I tried this after the recommendation of a friend who told me it could be a bit bumpy setting up but good afterwards. So I tried it and went for some surprises: 1. the device stayed 3 weeks at the logistics provider waiting for customs clearance 2. after receiving the device, the setup was fairly easy, but 3. once everything was done, I could make calls from the device as well as from the App, but 4. I could not receive calls, no one could, neither from a cell, a landline or the app. 5. It tooks emails every day for 7 days telling them that the problem was coming from the number itself (I got a recording telling me the number was not assigned) 6. every day for 7 days, they kept telling me to unplug and plug the device, even though it was obvious the device WAS working, as was the app. 7. I told them to call that number to hear the recording, they did but stopped after 6 rings, not even waiting for the voicemail to kick in. 8. I had to once again ask them to call the number and leave me a message, so that they could see they couldn't do it. 9. Finally at that point they talked to their administration team and guess what? the problem was from the number itself. 10. they said they could fix it but it would take time. They proposed to choose another number instead. 11. At that time I decided to give up and asked for a full refund. 12. They asked me to ship the device and send them a picture of the shipping receipt for a refund. 13. After shipping, they told me the shipping refund was only possible for US customers 14. Perfect timing... a coincidence, you think? Suddenly they become smart. Conclusion, unless you are in the US, stay away from these guys, it will get worse until they disappear. I am switching to Ooma, several other friends have been using Ooma from 4 years now, no trouble, so I will trust them, I'm waiting for the device.

HerveK July 3rd, 2019

Don't throw out your landline if you get this - the service is unpredictable on netTALK sometimes it works most of the time when really need it it doesn't without having to do a bunch of plugging and unplugging of the duo device. I have come to count on it not working when I need it so always restart device. Another annoying issue is that it cuts off calls after 10 or 15 minutes which is aggravating if you are on hold in a queue. Don't bother with support they waste your time telling you the same stuff - certain ports need to be opened, which I had opened after the first call to them. If you do feel the urge to live on the edge and purchase this service in Canada note that for the basic 1 year subscription the advertised $49.95 does not include just over $11 in additional fees and this is in US dollars so by the time you are finished at current exchange rates you are looking at over $80 Canadian.

nillo May 21st, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews


SRFax is highly unreliable. I have have multiple faxes sent to me, the senders receive a confirmation, but the fax does not appear in the SRFax...

July 11th, 2019 - [email protected] logo

All-around it's a good service. Support is always accessible and very efficient. We're a small but growing company, and is very useful and...

July 8th, 2019 - Elco 72

Most Recent Blog Posts

Professional Email Address
Tips For Choosing a Professional Email Address

If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...

Apr 01, 2019
Best Twilio Alternatives
Best Twilio Alternatives in 2019

Twilio is one of the most popular ways for businesses who want to use an API to make their own phone communication systems to work with their websites. If you want to use customized phone apps on...

Mar 31, 2019