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Jan 01, 2026
ShoreTel vs netTALK
Compare ShoreTel vs netTALK. Find out whether ShoreTel or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 36 Reviews
Overview:
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
- Website: nettalk.com
- Headquarters Country: United States
- Founder Year: 2008
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
Issue... No outbound toll free dialing ability to any 800, 833, 844, 855, 866, 877 or 888 numbers. I can not even call my ISP's toll free number, thanks to NetTalk. No calls from NetTalk about a service update, no email contact from NetTalk, no updates on my compensation request, nothing for weeks now. Incredible incompetence, a complete lack of technical service and/or follow-up. Service started out good years ago and has gotten steadily worse.
I've had the NetTalkDuo device (2nd gen) since 2010 or so, bought for $49.88 at Walmart. Included was 1 year of service. It's more of the Plain Jane type, no BT or WiFi, yet it's worked flawlessly for the past 12 years! Best of all, a full year of service of netTALK is about the same or less than a month of AT&T service (at that time). Actually was about $10 less after AT&T's extensive list of taxes & "regularity fees", which could easily be $15-20/month in itself! I hope the device lives another dozen years, keep it dusted and in a cool place to draw heat away. About some who are complaining about call quality, there's a recommended list of compatible routers for the non-wifi devices, this is likely the cause of some issues. I was using a low cost TrendNet router which was on the list & it worked perfectly. Later, went to using Linksys routers, all have been fine with my DUO device. Plus use a CAT 7 patch cable long before many heard of CAT 6, to shield against noise. For sure, when this one goes out, will get a newer model, hopefully price will be the same. I deeply regret that I didn't buy two of these, as were on promo at the time, regularly priced around $65-75 in 2010.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
