close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

ShoreTel vs Cox Communications

Compare ShoreTel vs Cox Communications. Find out whether ShoreTel or Cox Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and Cox Communications and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 10 Reviews
  • 4 Reviews
4.3
1.1

Overview:

ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...

Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.

Cox operates in the following states:

  • ...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1996
  • Website:
  • Headquater Country:
  • Founder Year: 1996

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.

BarbaraG July 1st, 2015

Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.

BarbaraG June 15th, 2015

I replaced my VOIP with a Cox Business bundle which included an enhanced internet speed and Cox VOIP. Cox represented that its voice quality on its VOIP would be far superior to my Vonage system because Cox VOIP had an independent internet connection which did not connect to my desktop computer. Conversations are garbled on 60 to 70% of the calls. More than 50% of the calls are disrupted completely when the person on the other end of the line can not hear me when I am speaking. I am forced to return business calls on my cell phone to complete conversations. The message voice recognition feature which emails transcripts of messages to my Outlook Inbox is highly inaccurate. The messages are unintelligible. In short, my conversion to Cox VOIP has been a disastrous mistake. Even worse, the COX VOIP phone service is more expensive than the VOIP system it replaced. The Cox VOIP appears to be based on very outdated technology. The quality is similar to the first generation voice recognition systems that I experienced 10 or 25 years ago. CAVEAT EMPTOR. Do not purchase a Cox VOIP service.

Bkrfllv January 25th, 2020

I have visited 6771 Quail Hill Pkwy. Irvine, CA 92603 location last month. I wanted to return my COX Tv. They said that if I return it my monthly payment going to increase. They said I have a promotional rate of up to 2 years. And This month I received my bill $37 more. I contacted customer service and explain the situation. The customer representative was worse than the actual Cox Rep. in the store. They "DO NOT CARE" about customer's problems at all!!! Please stay away from them. I am going to cancel my service tomorrow.

YILMAZ March 9th, 2019
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

5
1-VoIP

Sick and tired of Century Link I switched internet service providers a year ago then started thinking about VOIP so I could totally free myself from...

August 5th, 2020 - cochrun
voip.ms logo
1
voip.ms

Have phone support as support with this company is only done through email or a chat system and you never receive a fix for the issue, they only want...

July 22nd, 2020 - Tom Chapman

Most Recent Blog Posts

RingCentral Desktop App
RingCentral Introduces Newly Improved Desktop App for B...

Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...

Jul 12, 2020
Best Virtual Event Software
The 9 Best Virtual Event Software Platforms of 2020

Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...

Mar 20, 2020