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Sangoma vs VoIPLy

Compare Sangoma vs VoIPLy. Find out whether Sangoma or VoIPLy is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Sangoma and VoIPLy and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 5 Reviews
  • 10 Reviews
1.8
3.3

Overview:

Sangoma offers hardware and software products for large-scale telephony carriers and projects.

Sangoma's gateways and voice hardware allow users to set up their own large phone systems. Sangoma also provides equipment...

Based in Pittsburgh, Pennsylvania, VoIPLy is dedicated to providing simple and reliable phone solutions to businesses. Founded in 2012, VoIPLy was developed to address the changing communication needs of companies, especially for small to mid-...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1984
  • Website: voiply.biz
  • Headquater Country: United States
  • Founder Year: 2012

Plans Available*

  • N/A
  • Business Pro - $15.00
  • Faxing - N/A
  • Home Service - $7.16

Users Average Rating

Recent User Reviews

Very worst support from sangoma. I am using 3cx they don't how to route the calls. its taken more than a month still they not able fix.

vignesh February 12th, 2019

I used to use the sipstation product. If I had an issue with a setting up a device there was a customer service number. You might sit on hold for an extended amount of time, but they were usually able to help. I have purchased a new sipstation device and I have had issues with it from day 1. I have called the support number numerous times in the last month, but no one has ever answered. After waiting on hold for a couple of minutes your call is forwarded to a voicemail. I have left my name and number on at least 5 occasions in the last month. I have received 0 calls back from Sangoma. I just tried again today to no avail. This is the last time that I will use any of their products.

voipinstaller December 17th, 2018

I switched to this company due to the cost of the service and the savings it was providing. First and foremost, let me say you get what you pay for. Your account is NOT secure with this company. I was given access to someone else’s account without any verification whatsoever. I figured this out before they did, and let them know many changes were made to this other account. The supervisor did not seem to think it was a big deal that the agent, a team leader at that, bypassed a couple steps in protocol to give me this access. Not only is the customer service bad, but the phone service is not stable. There is a 2 second delay when answering all calls before the caller can hear you, which means you’re constantly saying “hello” twice. You are also lucky if you can make it more than 4 minutes into a phone call without being disconnected due to the call dropping. This has happened consistently throughout the time needed to port my number back to my previous carrier. The phone options are limited as well. The deluxe phone is not worth the extra money. They also have a new portal that took away the option to change your hold music, so you must use their very loud and extremely unprofessional music, if you can even call it that. The very worst I have ever heard in my 20+ years of phone work. I would highly recommend you look elsewhere for VOIP phone service. It will be worth a little extra money to have secure and reliable service.

Bill-S September 23rd, 2019

So they claim to have Android, IOS, Windows, Mac support, in reality they have Chrome support. Their app ONLY works via an open browser window. Accidentally close the window and you have NO COMMUNICATIONS! There are also no Chrome extensions that currently work on their "new platform", which seems to have fewer working features than their old platform. Customer service is good and responds quickly, and the website is very slick, but the product is simply lacking. AVOID this service unless you want to be frustrated.

LostBrit July 23rd, 2019
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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