Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
Sangoma vs Star2Star Communications
Compare Sangoma vs Star2Star Communications. Find out whether Sangoma or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Sangoma and Star2Star Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 6 Reviews
Sangoma offers hardware and software products for large-scale telephony carriers and projects.
Sangoma's gateways and voice hardware allow users to set up their own large phone systems. Sangoma also provides equipment...
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
- Headquater Country:
- Founder Year: 1984
- Website: star2star.com
- Headquater Country: United States
- Founder Year: 2006
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
Users Average Rating
Recent User Reviews
Very worst support from sangoma. I am using 3cx they don't how to route the calls. its taken more than a month still they not able fix.
I used to use the sipstation product. If I had an issue with a setting up a device there was a customer service number. You might sit on hold for an extended amount of time, but they were usually able to help. I have purchased a new sipstation device and I have had issues with it from day 1. I have called the support number numerous times in the last month, but no one has ever answered. After waiting on hold for a couple of minutes your call is forwarded to a voicemail. I have left my name and number on at least 5 occasions in the last month. I have received 0 calls back from Sangoma. I just tried again today to no avail. This is the last time that I will use any of their products.
I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.
We were using Star2Star for our businesses phone system and we decided to upgrade to a more modern system (using soft/hard phones). When the system was installed there was nothing bu problems. Everything from trying to transfer calls to other phones all the way to customers not being able to hear us. We were told by Star2Star that they would work with us to help fix the system...that was a lie. Call after call, we were never able to speak with someone who could help us. It was always the same answer, "we will get back with you...". We as a company talk to our customers daily. With a phone system causing an inconvenience to our customers, we needed something to be done immediately. We then tried to speak with the "higher ups" hoping they would be able to fix the problems that we were having.They expected us to use there tech team who had no idea what was happening and would not help us. We had the system installed a few weeks before we told them to take it back and that we would no longer be using it. If you are thinking of trying Star2Star, BEWARE! You will regret your the experience.