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Sangoma vs Star2Star Communications

Compare Sangoma vs Star2Star Communications. Find out whether Sangoma or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Sangoma and Star2Star Communications and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 5 Reviews
  • 7 Reviews
1.8
3.3

Overview:

Sangoma offers hardware and software products for large-scale telephony carriers and projects.

Sangoma's gateways and voice hardware allow users to set up their own large phone systems. Sangoma also provides equipment...

Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1984
  • Website: star2star.com
  • Headquater Country: United States
  • Founder Year: 2006

Plans Available*

  • N/A
  • Basic UC Bundle - N/A
  • Premium UC Bundle - N/A
  • Professional UC Bundle - N/A
  • Starter UC Bundle - $10.99

Users Average Rating

Recent User Reviews

Very worst support from sangoma. I am using 3cx they don't how to route the calls. its taken more than a month still they not able fix.

vignesh February 12th, 2019

I used to use the sipstation product. If I had an issue with a setting up a device there was a customer service number. You might sit on hold for an extended amount of time, but they were usually able to help. I have purchased a new sipstation device and I have had issues with it from day 1. I have called the support number numerous times in the last month, but no one has ever answered. After waiting on hold for a couple of minutes your call is forwarded to a voicemail. I have left my name and number on at least 5 occasions in the last month. I have received 0 calls back from Sangoma. I just tried again today to no avail. This is the last time that I will use any of their products.

voipinstaller December 17th, 2018

I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.

Cammandad July 13th, 2020

I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.

Mark w mattingly May 11th, 2020
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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