close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

Sangoma vs SureVoIP

Compare Sangoma vs SureVoIP. Find out whether Sangoma or SureVoIP is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Sangoma and SureVoIP and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 5 Reviews
  • 1 Reviews
1.8
1

Overview:

Sangoma offers hardware and software products for large-scale telephony carriers and projects.

Sangoma's gateways and voice hardware allow users to set up their own large phone systems. Sangoma also provides equipment...

SureVoIP is a UK-based VoIP service provider that offers VoIP inbound, VoIP outbound, and hosted VoIP solutions to customers. The company utilizes open source software spread across two sites to power its VoIP systems. By doing so, SureVoIP is...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 1984

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Very worst support from sangoma. I am using 3cx they don't how to route the calls. its taken more than a month still they not able fix.

vignesh February 12th, 2019

I used to use the sipstation product. If I had an issue with a setting up a device there was a customer service number. You might sit on hold for an extended amount of time, but they were usually able to help. I have purchased a new sipstation device and I have had issues with it from day 1. I have called the support number numerous times in the last month, but no one has ever answered. After waiting on hold for a couple of minutes your call is forwarded to a voicemail. I have left my name and number on at least 5 occasions in the last month. I have received 0 calls back from Sangoma. I just tried again today to no avail. This is the last time that I will use any of their products.

voipinstaller December 17th, 2018

I regret to say that the experience with that company is just dreadful. I have purchased a number from them 02035155555 which costed £1000 if my memory serves me and I have been trying to port that number away from them for 10 months. They have flooded me with all sorts of technical details and admitted that they don't support Scenario 7 which is apparently the most common way of porting numbers in the UK. In one email they admit that Scenario 7 is less complicated than their preferred way of porting numbers and in another communication I have been informed that for technical and commercial reasons they don't support Scenario 7 porting. I have clearly stated that I would like to cover the costs if any and if they are reasonable, but obviously it's better for them to charge me monthly for all the incoming calls as opposed to cooperating in a process of number porting. In comparison, another number that was purchased from BT (01732463858) was ported to the new provider without any issues. They use obscure justification that they are not required to use Scenario 7 to avoid people leaving their network with their own property ... I strongly suggest avoiding that company at all cost. *********** Response from SureVoIP *********** Dear Paul, Thank you for leaving a public review of your experiences with SureVoIP here and on our Facebook page. To say I'm surprised is an understatement. Number porting is driven by the **Gaining Communications Provider (GCP)**, i.e. the company you move your number to. SureVoIP in this case are the Losing Communications Provider (LCP). We worked with your GCP, which we will not name because you have not, and explained what they needed to do. If you recall, I even sat on a conference call with them, you and your solicitor explaining what they needed to do as they were doing it all wrong and you were getting extremely frustrated. I also gave everyone the call recordings of that call. They came back to you and basically said they weren't interested? I then took the extremely rare path of approaching one of the carriers they use to set up a porting agreement with them for you. That process is not complete yet, that's why I was surprised that you post these negative reviews of SureVoIP. In all honesty, I couldn't have done more for you. With regards Scenario 7. This is not a UK standard and is a managed service from the BT Wholesale IP Exchange product for those that wish to use it. Using it is a technical and commercial decision that we have not opted for. It's not just a case of paying for a one of number port as you think. Forcing SureVoIP to use it is like telling an IT company to only sell Dell equipment. A Communications Provider is free to work with the LCP or GCP to agree a commercial and technical number porting method. For a list of those operators we have porting agreements with, please see https://www.surevoip.co.uk/support/wiki/number_porting SureVoIP are one of few that have the ITSPA Quality Mark in the UK. ITSPA review all of above and are very friendly if you approach them with concerns or wish to seek advice. I built SureVoIP by hand, from scratch with no investment and when I see reviews like this I take it to heart as I strive to please everyone, which I know is now not possible. Thank you, Gavin

PaulPreston September 21st, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

voicespring logo
5
VoiceSpring

I have no idea how they keep their prices so low. It's truly incredible. One of their best office phones is only $18.95/user, which includes...

July 17th, 2019 - ChristyArts
1
SRFax

SRFax is highly unreliable. I have have multiple faxes sent to me, the senders receive a confirmation, but the fax does not appear in the SRFax...

July 11th, 2019 - [email protected]

Most Recent Blog Posts

Professional Email Address
Tips For Choosing a Professional Email Address

If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...

Apr 01, 2019
Best Twilio Alternatives
Best Twilio Alternatives in 2019

Twilio is one of the most popular ways for businesses who want to use an API to make their own phone communication systems to work with their websites. If you want to use customized phone apps on...

Mar 31, 2019